Deploying Mobile Messaging for Microsoft Exchange Server 2010


This topic provides best practices and procedures for implementing a mobile messaging system with Windows® phones with the Windows Mobile® 6.5 operating system on Microsoft Exchange Server 2010.


This guide assumes you have a general understanding of Microsoft Exchange Server 2010 deployment and administration, Microsoft Office Outlook® Web Access, Exchange ActiveSync®, Hypertext Transfer Protocol (HTTP), and Microsoft Internet Information Services (IIS) concepts.


Microsoft highly recommends reading the Microsoft Exchange Server 2010 technical documentation in the Microsoft TechNet library before attempting to install your Windows Mobile 6.5 and Exchange Server 2010 mobile messaging solution.

To read more about Microsoft Exchange Server 2010 functionality, server roles, architecture, and planning, and Exchange ActiveSync, see Getting Started with Microsoft Exchange Server 2010.

Software Requirements

The following table presents the operating systems and applications required for a single Microsoft Exchange Server 2010 mobile deployment.

Location Software requirements

Active Directory® Server

Lightweight Directory Access Protocol (LDAP)

  • Microsoft® Windows Server® 2008 R2

Exchange Server

  • Microsoft Exchange Server 2010
  • Client Access Server Role installed
  • Mailbox Server Role installed
  • HUB Server Role installed
  • Internet Information Services (IIS) 7.0

Mobile Devices

  • Phones that run Windows Mobile 5.0 + MSFP and higher.


A Microsoft Exchange Server 2010 installation requires 64-bit hardware and a 64-bit operating system as prerequisites. This is necessary to help support increased memory, storage, and enhanced security requirements in a cost-effective manner. For larger Exchange deployments in which the Client Access Server is on a separate machine from the Exchange Mailbox Role, it is also strongly recommended that Microsoft Exchange Server 2010 be deployed on a member server, and not on a domain controller.


For more information about Microsoft Exchange Server 2010 hardware and software prerequisites, see “Planning for Exchange 2010” under Planning and Deployment on the Microsoft TechNet Web site.

Optional Items

You can implement the following optional components for security features and device management:

  • Microsoft Internet Security and Acceleration Server 2006
  • Windows Certification Authority
  • RSA Authentication Manager 6.0, from RSA Security
  • RSA Authentication Agent for Microsoft Windows, from RSA Security
  • RSA SecurID Authenticator, from RSA Security

For more information, see Network Architecture Scenarios and Exchange Server 2010.

Deployment Software Summary

Because corporate network infrastructures and security policies vary, the deployment process for each mobile messaging installation differs. There are both required and recommended steps for deploying a messaging solution using Windows Mobile 6.5 and Microsoft Exchange Server 2010.

The deployment can be accomplished in seven steps:

Planning Resources

The following Microsoft Web sites and technical articles provide background information for planning and deploying your mobile messaging solution:

Exchange Server 2010/Windows Server 2008/ISA Server 2006 SP1/IIS 7.0

Microsoft Exchange Server 2010

Windows® phone for Business

Windows Server 2008 Deployment Guide

Exchange Server 2007 Deployment Guide

Windows Server 2003 Deployment Guide

Publishing Exchange Server 2007 with ISA Server 2006 SP1

Windows Server 2003 Technical Reference

IIS 6.0 Deployment Guide (IIS 6.0

Microsoft Exchange Server

Microsoft Exchange Server Team Blog Go to this Web site and subscribe to get RSS updates. Approximately 3-5 articles are created each week in order to help you use Microsoft Exchange Server.

See Also


Deploying Phones with Windows Mobile 6.5 on Microsoft Exchange Server 2010