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Add a telephony service provider

Applies To: Windows Server 2003, Windows Server 2003 R2, Windows Server 2003 with SP1, Windows Server 2003 with SP2, Windows Server 2008, Windows Server 2008 R2, Windows Server 8 Beta

To add a telephony service provider

  1. Open Phone and Modem Options in Control Panel.

  2. On the Advanced tab, click Add.

  3. In the Add Provider dialog box, under Telephony providers, click the service provider, then click Add.

    If the telephony service provider that you want to add does not appear in this list, you must install the appropriate driver files for the telephony service provider. For more information, see Notes.


  • To perform this procedure, you must be a member of the Administrators group on the local computer, or you must have been delegated the appropriate authority. If the computer is joined to a domain, members of the Domain Admins group might be able to perform this procedure. As a security best practice, consider using Run as to perform this procedure.

  • To open a Control Panel item, click Start, click Control Panel, and then double-click the appropriate icon.

  • In order for TAPI to function correctly, you must add the Windows Remote Service Provider to the client computer or run the tcmsetup command. If your telephony clients run Windows XP or a Windows Server 2003 operating system, and your telephony servers run Windows Server 2003 , then add the Windows Remote Service Provider to your clients. (The Windows Remote Service Provider enables clients to detect telephony servers.) However, if your telephony clients or servers run Windows NT 4.0 or Windows 2000, you must run tcmsetup, as described in this procedure, instead. For more information about adding telephony service providers and using tcmsetup, see Related Topics.

  • This procedure only adds telephony service providers that are already installed on your hard drive in the Systemroot\system32 folder. Use the setup or installation program provided on the manufacturer's disk to install the driver files for a new telephony service provider.

  • A manufacturer's setup program normally adds the new telephony service provider to the list on the Advanced tab of Phone and Modem Options. If a telephony service provider is not listed on the Advanced tab after you run the manufacturer's setup program, use this procedure to add the service provider. If it is not listed in the Add Provider dialog box, refer to the manufacturer's documentation for further instructions.

Information about functional differences

  • Your server might function differently based on the version and edition of the operating system that is installed, your account permissions, and your menu settings. For more information, see Viewing Help on the Web.

See Also


Add a telephony service provider
Configure a telephony service provider
Specify an H.323 gateway or proxy
Enable a Windows 98 or Windows Millennium Edition telephony client
Specify telephony servers on a client computer
Add a telephony service provider on a telephony server