Share via


Event ID 28 — Volume Shadow Copy Service Operations

Applies To: Windows Server 2008

The Volume Shadow Copy Service (VSS) provides the ability to create a point in time image (shadow copy) of one or more volumes that can be used to perform backups. The service is also used during restores of applications.

Event Details

Product: Windows Operating System
ID: 28
Source: VSS
Version: 6.0
Symbolic Name: VSS_ERROR_SWPRV_DISABLED
Message: Volume Shadow Copy Service error: The Microsoft Software Shadow Copy Provider (SWPRV) service is disabled. Please enable the service and try again. %1

Resolve

Ensure that the Microsoft Software Shadow Copy Provider service is enabled

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To ensure that the Microsoft Software Shadow Copy Provider service is enabled:

  1. Click Start, click Administrative Tools, and then click Services.
  2. In the results pane, double-click Microsoft Software Shadow Copy Provider.
  3. Make sure Startup type is set to Manual.
  4. Click OK.

Verify

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To verify that the Volume Shadow Copy Service is started:

  1. Click Start, point to Administrative Tools, and then click Services.
  2. In the results pane, double-click Volume Shadow Copy.
  3. In Service status, make sure that the status is Started. If the status is not Started, click Start.
  4. Make sure Startup type is set to Manual.
  5. Click OK.

Volume Shadow Copy Service Operations

File Services