Episode

Skype for Business: Understanding Key Factors for Maximizing End-User Adoption and ROI

with Debbie Arbeeny, Stephen Clark

This session reviews the core concepts of user adoption and change management, including the impact adoption can have on ROI, a formula for adoption success and creating raving fans. You'll leave the session understanding the key influencers as well as barriers to user adoption, along with essential resources for driving a successful Skype for Business readiness and adoption effort.