Skype For Business ISV Certification Program
The Skype for Business ISV Certification program ensures that qualified business solutions meet customer expectations for interoperability with Skype for Business Server.
The certified ISV solutions are listed in our Skype for Business Certified Solutions Catalog. The ISV program for Skype for Business ISV certification accepts the following solution categories.
Contact Centers
Contact Center solutions are central managing and enterprise's communications and customer contacts. To get certified for the Skype for Business ISV Program, contact centers have to meet interoperability requirements.
Contact Center requirements
A Contact Center ISV seeking certification must meet the Skype for Business functional requirements specified in the Contact Center test plan.
Interoperability requirements for Contact Centers
A Contact Center ISV seeking certification must meet the Skype for Business ecosystem interoperability requirements of the ISV program and the Contact Center test plan.
Attendant console
Attendant console solutions are central to managing all attendant console applications. To get certified, attendant console solutions must meet the ecosystem interoperability requirements of the Skype for Business ISV program.
Attendant console requirements
An Attendant Console ISV that is seeking certification must meet the Skype for Business functional requirements specified in the Attendant Console test plan.
Interoperability requirements for attendant consoles
An Attendant Console ISV seeking certification must meet the Skype for Business ecosystem interoperability requirements of the ISV program and the Attendant Console test plan.
Call recording and compliance
Call Recording and compliance applications are key in an enterprise. To get certified for the Skype for Business ISV program, these apps must meet the Skype for Business and Skype for Business ecosystem interoperability requirements.
Call recording and compliance requirements
A call recording and compliance ISV seeking certification must meet the Skype for Business functional requirements specified in the Call Recording & Compliance test plan.
Interoperability requirements for call recording and compliance
To get certified, a call recording and compliance ISV must meet the ecosystem interoperability requirements of the ISV program and the call recording and compliance test plan.
If you're a vendor seeking to join the certification program, see How to Join for requirements and available programs.
Solutions qualified for Skype for Business
| Brand | Product Name | Version Tested |
|---|---|---|
| Actiance | Vantage | Compliance |
| Active Communications | ACS Lync appliance | |
| Agat Software | SphereShield Security and Compliance | Compliance |
| Altigen | MaxACD | Contact Center |
| ASC Technologies | EVOIPneo for Skype for Business | Recording |
| Aspect | Aspect Unified IP - Enterprise Contact Center Solution | Contact Center |
| AudioCodes | SmartTAP Recording | Compliance, Recording |
| AudioCodes | AudioCodes IVR/ACD for Lync | |
| AudioCodes | AudioCodes SIP Phone Support (SPS) | |
| Bressner Technology, GmbH | FonComfort Lite | |
| Bridge Communications | Operator Console | Attendant Console |
| BTS | CommsWare Operator Console | Attendant Console |
| BTS | CommsWare Contact Centre | Contact Center |
| C4B Com for Business | XPhone Essentials - Microsoft Lync Client | Add-Ons |
| C4B Com for Business | XPhone Essentials Virtual Directory | Add-Ons |
| CC4 | Attendant Console & Contact Center | Attendant Console, Contact Center |
| Citrix | HDX RealTime Optimization Pack for Skype for Business | |
| Clarity Consulting Inc. | Connect | Contact Center |
| Competella | Multimedia Attendant | |
| ComputerTalk | ice Contact Center | Contact Center |
| CVT | Periscope GC | Billing & Enhanced Reporting |
| Enabling Technologies | Enabling Ask the Expert | |
| Enabling Technologies | Enabling WebChat | |
| Enghouse Interactive | TouchPoint Attendant: Operator Console | Attendant Console, Contact Center |
| Enghouse Interactive | Communication Contact Center Omni-channel Contact Center | Contact Center |
| Enghouse Interactive | Trio Enterprise Attendant Console & Contact Center | Attendant Console, Contact Center |
| Enghouse Interactive | Quality Management Suite: Recording, Monitoring, & Coaching | |
| Enghouse Interactive | Voxtron Communication Center Multimedia Contact Center | Contact Center |
| Genesys Labs | Multimedia Connector | Contact Center |
| Geomant | Contact Expert | Contact Center |
| Illuminari Tech | Quicklaunch | |
| Interactive Intelligence | Customer Interaction Center | Contact Center |
| IPFX | Contact Centre for Skype for Business | Contact Center |
| Landis Technologies | Attendant Pro | Attendant Console |
| Luware AG | LUCS Lean Unified Customer Services | Contact Center |
| MIND CTI | PhonEX ONE | Billing & Enhanced Reporting |
| MindLink Software | MindLink - Secure Enterprise Messaging | |
| Mitel | Mitel InAttend | Attendant Console |
| Netcall | Liberty ContactCentre | Contact Center |
| Nice Systems LTD | Trading Recording | Recording |
| Nice Systems LTD | Engage Platform | Recording |
| Numonix | RECITE | Recording |
| Peter Connects | Attendant | Attendant Console |
| Polycom | Polycom RealConnect Service for Skype for Business | Cloud Interoperability |
| Pulsar IT | UC3 - Unified Communications for Contact Centers | |
| StartReady | Phone Manager for Lync | |
| Uncommon Solutions | VisitorLink | Billing & Enhanced Reporting |
| Unexus | UCS Contact Center | Contact Center |
| Unexus | UCS Attendant Console | Attendant Console |
| Verba | Recording System | Recording |
| Verba | Collaboration Compliance and Quality | Management Platform, Compliance |
| Verint | Call Recording | Recording |
| WORKSTREAMPEOPLE BV | Anywhere365 Universal Contact Center | Contact Center |
| WORKSTREAMPEOPLE BV | Anywhere365 Reception Attendant | Attendant Console |
| Zylinc | Attendant Console | Attendant Console |
| Zylinc | Service Center | Contact Center |