Configure and manage Skype for Business Cloud Connector Edition


Cloud Connector Edition will retire July 31, 2021 along with Skype for Business Online. Once your organization has upgraded to Teams, learn how to connect your on-premises telephony network to Teams using Direct Routing.

Learn how to configure Skype for Business Cloud Connector Edition, a minimal on-premises topology to enable integration of your on-premises voice infrastructure with Phone System (Cloud PBX) voice services in Skype for Business Online.

Before you start, you should review the prerequisites in Plan for Skype for Business Cloud Connector Edition.


The steps in this topic apply only to Cloud Connector Edition 1.4.1 and later. If you have not yet upgraded to Cloud Connector Edition 2.1, see Upgrade to a new version of Cloud Connector. You can download the installation file from

Steps to configure Skype for Business Cloud Connector Edition

The following table lists the steps you'll need to install and configure Cloud Connector Edition:

Step Description
Prepare your Cloud Connector appliance
Download the installation file, prepare certificates, configure Hyper-V, and get your environment ready for your Cloud Connector deployment.
Deploy a single site in Cloud Connector
Create a site in your Cloud Connector deployment.
Deploy multiple sites in Cloud Connector
Add sites to your deployment and learn about the differences between single and multi-site deployments.
Configure Cloud Connector integration with your Microsoft 365 or Office 365 organization
Add DNS records, configure hybrid, set up PSTN gateways, and enable users for Phone System voice mail.
Validate your Cloud Connector deployment
Make sure your deployment is working correctly.
Upgrade to a new version of Cloud Connector
Upgrade your existing Cloud Connector deployment to version 2.1.
Modify the configuration of an existing Cloud Connector deployment
Change settings in Cloud Connector after it is already deployed.
Deploy media bypass in Cloud Connector Edition
Learn how to deploy media bypass in Cloud Connector.
Cloud Connector cmdlet reference
Learn about the PowerShell cmdlets used in Cloud Connector.
Troubleshoot your Cloud Connector deployment
Solutions to common issues encountered with a Cloud Connector deployment.