How to upgrade Operations Manager databases to SQL Server 2017

  • Article

Important

This version of Operations Manager has reached the end of support. We recommend you to upgrade to Operations Manager 2022.

Use the steps in this article to perform an in-place upgrade of the databases supporting Operations Manager to SQL Server 2017. Before proceeding, you should back up any custom authored reports, favorites, and schedules, which are stored in the report server database.

Note

Upgrading to SQL Server 2017 uninstalls SQL Reporting Services, as this is now a separately-installed feature.

Before performing these upgrade steps, review the SQL Server 2017 upgrade information.

Stop the Operations Manager services.

On all the management servers in the management group, stop the Operations Manager services:

  • System Center Data Access
  • Microsoft Monitoring Agent
  • System Center Management Configuration

Back up the Reporting server database

  1. On the SQL Server hosting the Reporting server databases, create a full backup of the ReportServer and ReportServerTempDB database. For more information, see Create a Full Database Backup (SQL Server).

  2. On the current Operations Manager reporting server, back up the SSRS encryption key. For more information, see SSRS Encryption Keys - Back Up and Restore Encryption Keys.

  3. Back up the report server configuration files. Files to back up include:

    • Web.config

Uninstall Operations Manager reporting server

  1. On the Operations Manager reporting server, uninstall the Operations Manager reporting server component as follows:

    a. Open Control Panel, and select Programs and Features.

    b. In Programs and Features, select System Center Operations Manager, and select Uninstall.

    c. In the Operations Manager Setup wizard, select Remove a feature.

    d. In the Select features to remove page, select Reporting server, and select Uninstall. Select Close when the wizard finishes.

  2. Perform the upgrade to SQL Server 2017 following the steps described in SQL 2017 documentation.

Install SQL Server 2017 Reporting services

Note

From SQL Server Reporting Services (SSRS) 2017 version 14.0.600.1274 and later, the default security settings don't allow resource extension uploads. This leads to ResourceFileFormatNotAllowedException exceptions in Operations Manager during deployment of reporting components.

To fix this, open SQL Management Studio, connect to your Reporting Services instance, open Properties>Advanced, and add *.* to the list for AllowedResourceExtensionsForUpload. Alternatively, you can add the full list of Operations Manager's reporting extensions to the allow list in SSRS.

To download SQL Server 2017 Reporting services, go to the Microsoft Download Center.

After a successful setup, select Configure Report Server to launch the Reporting Services Configuration Manager. This is necessary to configure Reporting Services to:

  1. Configure the report server database and select the existing report server database that already contains the content you want to use.

  2. Restore the symmetric key that is used to encrypt stored connection strings and credentials.

  3. Create and configure the Web Service and Web Portal URLs.

  4. Run regedit from an elevated Command Prompt and navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SSRS\MSSQLServer\CurrentVersion. Note the value for the key CurrentVersion.

  5. Create a registry REG_SZ value named Version under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SSRS\Setup\ with REG_SZ value noted in the previous step.

  6. Reboot the server in order for the changes to take effect.

Verify the installation of SQL Report server

After reinstalling the Operations Manager reporting server component, perform the following steps to confirm SQL Reporting Services is working correctly.

  1. Run the Reporting Services Configuration tool and connect to the report server instance you installed. The Web Service URL page includes a link to the Report Server Web service. Select the link to verify you can access the server.

  2. Open a browser and type the report server URL in the address bar. The address consists of the server name and the virtual directory name that you specified for the report server during setup. By default, the report server virtual directory is named ReportServer. You can use the following URL to verify report server installation: http://<computer name>/ReportServer<_instance name>. The URL will be different if you installed the report server as a named instance.

  3. To verify that the web portal is installed and running, open a browser and type the Web Portal URL in the address bar. The address consists of the server name and the virtual directory name that you specified for the web portal during setup or in the Web Portal URL page in the Reporting Services Configuration tool. By default, the web portal virtual directory is Reports. You can use the following URL to verify the web portal installation: http://<computer name>/Reports<_instance name>.

Install Operations Manager Reporting server

After the upgrade is complete, perform the following steps to install Operations Manager Reporting server.

Optional - Enable CLR strict security

To enable CLR strict security on the Operations Manager databases, run the following SQL script on each Operations Manager database (by default, CLR strict security will be OFF after upgrading to SQL Server 2017).

-- Do this only for SQL server version 2017 and more
IF( convert(int, SERVERPROPERTY('ProductMajorVersion')) > 13 )
BEGIN
DECLARE @Hash1 BINARY(64), @ClrName1 NVARCHAR(4000);
set @Hash1 = HASHBYTES(N'SHA2_512', 0x4d5a90000300000004000000ffff0000b800000000000000400000000000000000000000000000000000000000000000000000000000000000000000800000000e1fba0e00b409cd21b8014ccd21546869732070726f6772616d2063616e6e6f742062652072756e20696e20444f53206d6f64652e0d0d0a2400000000000000504500004c010300cdef7c440000000000000000e0000e210b010800000c000000080000000000005e2b000000200000004000000000ec560020000000020000040000000000000004000000000000000080000000020000f2f10000030000040000100000100000000010000010000000000000100000000000000000000000042b000057000000004000001005000000000000000000000000000000000000006000000c0000008c2a00001c0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000200000080000000000000000000000082000004800000000000000000000002e74657874000000640b000000200000000c000000020000000000000000000000000000200000602e72737263000000100500000040000000060000000e0000000000000000000000000000400000402e72656c6f6300000c0000000060000000020000001400000000000000000000000000004000004200000000000000000000000000000000402b0000000000004800000002000500082100008409000009000000000000000000000000000000502000008000000000000000000000000000000000000000000000000000000000000000000000000c506f2ef337d14f0bc66e27fa02006623253f6655697a25078f76132dfd4cf9ec02d54581a9310a12538c2a82f19f230bbe2ac6017a095a82147a15f65488b5b38c9612cfc2c228f748d5519b4981a836189698e99b7f54961091fbb404afb93ab9d8110f22652ab16e7ff50f9dfb4236d78f61e93555018ba85d95c28cb5452a02281000000a0000002a00133003001e00000001000011000214fe0116fe010b072d0500160a2b0b02031e281200000a0a2b00062a000042534a4201000100000000000c00000076322e302e35303732370000000005006c0000001c020000237e0000880200003c03000023537472696e677300000000c40500000800000023555300cc050000100000002347554944000000dc050000a803000023426c6f620000000000000002000001471502000900000000fa0133001600000100000014000000020000000200000002000000120000000e00000001000000010000000300000000000a00010000000000060084007d000600c900aa000600d700aa000600fd00eb0006001601eb0006003101eb0006005001eb0006006d01eb0006008401eb0006009f01eb000600b801eb000600d101eb000600ee01eb0006001a0207023b002e02000006005d023d0206007d023d020a00df02c4020e00210302030e00270302030000000001000000000001000100010110002b004600050001000100d0200000000081188b000a000100dc2000000000960091000e00010000000100f40200000200fa0211008b00140019008b00190021008b00140029008b00140031008b00140039008b00140041008b00140049008b00140051008b00140059008b00140061008b00140069008b00140071008b001e0081008b00240089008b000a0009008b000a0091008b000a009900340336022e003b00ac022e000b0043022e0013006d022e0023006d022e002b006d022e00330073022e0053004a032e004300e4022e004b0025032e006b0075032e007b0087032e005b0065032e0073007e0340008b00cb003e020480000006000000f50f00000100000029009b02000002000000000000000000000001007400000000000200000000000000000000000100b8020000000002000000000000000000000001007d00000000000000003c4d6f64756c653e004d6963726f736f66742e4d6f6d2e446174614163636573732e53716c2e646c6c00526567756c617245787072657373696f6e4576616c7561746f72004d6963726f736f66742e456e74657270726973654d616e6167656d656e742e446174614163636573732e53716c006d73636f726c69620053797374656d004f626a656374002e63746f72004d617463686573526567756c617245787072657373696f6e0053797374656d2e52756e74696d652e496e7465726f705365727669636573004775696441747472696275746500436f6d56697369626c654174747269627574650053797374656d2e5265666c656374696f6e00417373656d626c7943756c7475726541747472696275746500417373656d626c7954726164656d61726b41747472696275746500417373656d626c79436f6e66696775726174696f6e41747472696275746500417373656d626c794465736372697074696f6e41747472696275746500417373656d626c795469746c6541747472696275746500417373656d626c79436f7079726967687441747472696275746500417373656d626c7950726f6475637441747472696275746500417373656d626c79436f6d70616e7941747472696275746500417373656d626c7946696c6556657273696f6e41747472696275746500417373656d626c7956657273696f6e4174747269627574650053797374656d2e446961676e6f73746963730044656275676761626c6541747472696275746500446562756767696e674d6f6465730053797374656d2e52756e74696d652e436f6d70696c6572536572766963657300436f6d70696c6174696f6e52656c61786174696f6e734174747269627574650052756e74696d65436f6d7061746962696c697479417474726962757465004d6963726f736f66742e4d6f6d2e446174614163636573732e53716c0053797374656d2e44617461004d6963726f736f66742e53716c5365727665722e5365727665720053716c46756e6374696f6e41747472696275746500696e707574007061747465726e0053797374656d2e546578742e526567756c617245787072657373696f6e730052656765780052656765784f7074696f6e730049734d61746368000003200000000000a79e22af2016204a81c804d4f9bce8010008b77a5c561934e08903200001050002020e0e042001010e042001010205200101113d042001010880a000240000048000009400000006020000002400005253413100040000010001004ddb14fd25fa54ef1fe05516d69c0bb19c86956e2d5245e728300417e6a018daac56b61ee215e4c096dba942368bb4aa76956042bb3efb709cda847d7396839f57a40b90829fe5f347a5d2e2c198367cbc1092aa9762ae9776e59fed16703887329ffeb6d6cbf44853c496a22bc79bb3ce00f29760995dafa6aa97779983e0b48169010005005455794d6963726f736f66742e53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set        @ClrName1 = CONVERT(NVARCHAR(4000), 'Microsoft.EnterpriseManagement.Sql.DataAccessLayer');        

-- Drop trusted assembly if exists
IF EXISTS (select * from sys.trusted_assemblies where description = @ClrName1)
BEGIN
EXEC SYS.sp_drop_trusted_assembly @Hash1
END        

--Add to trusted assembly
EXEC SYS.SP_ADD_TRUSTED_ASSEMBLY @Hash1, @ClrName1        
END
GO

-- Do this only for SQL server version 2017 and more
IF( convert(int, SERVERPROPERTY('ProductMajorVersion')) > 13 )
BEGIN
DECLARE @Hash BINARY(64), @ClrName NVARCHAR(4000);
set  @Hash = HASHBYTES(N'SHA2_512', 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set        @ClrName = CONVERT(NVARCHAR(4000), 'Microsoft.EnterpriseManagement.Sql.UserDefinedDataType');

-- Drop trusted assembly if exists
IF EXISTS (select * from sys.trusted_assemblies where description = @ClrName)
BEGIN
EXEC SYS.sp_drop_trusted_assembly @Hash
END        

--Add to trusted assembly
EXEC SYS.SP_ADD_TRUSTED_ASSEMBLY @Hash, @ClrName        
END
GO

Verify the installation of Operations Manager Reporting server

When reinstalling the Operations Manager reporting server component on the server, perform the following steps to confirm Reporting server is working correctly.

  1. Verify that you can successfully run a report from the Operations console.

  2. Ensure that the health state of all the Management servers is Healthy.