What should I do if I cannot attend an upcoming lesson?

If you can't attend an upcoming lesson please log into your student account and notify your teacher via the Schedule page. If more than 24 hours' notice is given you will be able to reschedule and make up the lesson.

On the Schedule page locate the appropriate lesson, click the gear button and select the Reschedule Event or Cancel Event option. The Reschedule Event option lets you request a new day/time. Or if you would rather skip your upcoming lesson altogether, click the Cancel Event button to apply your lesson credit to the next available unpaid lesson date on your calendar (effectively skipping that lesson).

Please note: if it is less than 24 hours before your scheduled lesson you will not be able to use the cancel or reschedule tools in your student account. When less than 24 hours' notice is given we let your teacher decide how to handle this last minute cancellation request. Please reach out to your teacher directly to let them know.


What is your lesson cancellation policy?