Understand Microsoft 365 identity and access management

Privacy Manager
Risk Practitioner
Microsoft 365

Learn how Microsoft 365 implements the principle of Zero Standing Access (ZSA) to protect production environments and customer data using Just-In-Time (JIT) and Just-Enough-Access (JEA).

Learning objectives

Upon completion of this module, you should be able to:

  • List two different types of accounts managed by Microsoft.
  • Name the tools and technologies used to control access within Microsoft 365 environments.
  • Explain mandatory prerequisites for granting service team accounts.
  • Describe Microsoft 365 service teams' privileged access management process.
  • Explain the process for using Microsoft Purview Customer Lockbox.