Set up and configure the application

  • 4 minutes

After installing Dynamics 365 Sales, you need to configure a few important settings to meet your organization's needs. This unit reviews the most important settings that functional consultants should address before configuring the rest of the system.

Sales territories

Sales territories improve the sales potential because the members of a territory are focused on the services or sales within that territory. You can associate the financial statements directly with a territory and its members, which helps simplify business analysis. Also, based on the sales territory type and size, you can define sales methodologies and the training that is required for those locations.

Organizations can create a model and visualize their sales territories in a hierarchical format by using the included territory hierarchical relationship. Users will need the appropriate security permissions to create and manage sales territories.

You can add Sales Territories in the Dynamics 365 Sales Hub app by switching to the App Settings and selecting Sales Territories from the Sales Administration group.

Autonumber settings

In Dynamics 365 Sales, the following items are automatically numbered:

  • Contracts
  • Cases
  • Articles
  • Quotes
  • Orders
  • Invoices
  • Marketing campaigns
  • Categories
  • Knowledge articles

If your organization has standard numbering formats, you can change the default three-character prefixes and number format to match your organization.

Make sure that you have the System Administrator or System Customizer security role or equivalent permissions to update the setting.

Fiscal year

You can set the fiscal year period and how it’s displayed for your organization. After you have set the fiscal year options, you can’t change them. You need to have the System Administrator role to change fiscal year settings.

Currencies

Currencies determine the prices for products in the product catalog and the cost of transactions, such as sales orders. If your customers are located in various geographic regions, you can add their currencies help you manage transactions. Dynamics 365 supports multiple currencies, so you can add the currencies that are most appropriate for your current and future business needs.

When setting up your currency settings, you can customize the following information:

  • Currency type - Which currency, or currencies, you want to use.

  • Currency code - Short form of the currency (for example, USD for United States dollar).

  • Currency precision - Number of decimals that you want to use for the currency. You can add a value between 0 and 4.

  • Currency name - Unless you selected a custom currency for Currency type, this column will be filled automatically.

  • Currency symbol - Unless you selected a custom currency for Currency type, this column will be filled automatically.

  • Currency conversion - The value of the selected currency in terms of one US dollar. Make sure that you update this value frequently, as required, to avoid inaccurate calculations in your transactions.

Goals

Set the duration and frequency of the automatic rollup of goals. You can always do a manual rollup for any goal at any time.