Introduction

  • 3 minutes

Windows 365 delivers Cloud PCs that users can access from anywhere, on nearly any device. While Windows 365 provides the cloud infrastructure and virtual desktop experience, Microsoft Intune acts as the management layer that controls how Cloud PCs are provisioned, configured, secured, and monitored. For IT professionals managing a Windows 365 deployment, understanding how to use Intune effectively is essential to delivering a consistent, secure, and well-managed Cloud PC experience.

Scenario: Managing Cloud PCs for a distributed workforce

Imagine you work as an endpoint administrator for a global organization that recently adopted Windows 365 Enterprise to support remote and hybrid workers. Your team is responsible for provisioning Cloud PCs for different departments, each with unique requirements. Marketing users need standard Cloud PCs with creative applications pre-installed, while finance users require enhanced security settings and access to on-premises resources through hybrid Microsoft Entra join.

Your responsibilities include creating provisioning policies that define how Cloud PCs are built, assigning Cloud PCs to the right users through licensing and group membership, applying configuration profiles and security baselines to keep Cloud PCs compliant, and monitoring Cloud PC usage and connection quality to identify performance issues or underutilized resources. You need to ensure that Cloud PCs are provisioned quickly, configured correctly, and remain manageable throughout their lifecycle.

This module shows you how to use Microsoft Intune to configure and manage Windows 365 Cloud PCs from initial provisioning through ongoing lifecycle management.

Learning objectives

By the end of this module, you'll be able to:

  • Create and configure Windows 365 provisioning policies to control how Cloud PCs are built and assigned.
  • Assign Cloud PCs to users through licensing, group membership, and provisioning policy assignments.
  • Apply Microsoft Intune configuration profiles, security baselines, and policies to Cloud PCs.
  • Monitor Cloud PC utilization, connection quality, and device health using Intune reporting.
  • Manage Cloud PC lifecycle actions and troubleshoot common provisioning and connectivity issues.

Prerequisites

To get the most from this module, you should have:

  • Familiarity with Microsoft Intune and device management concepts.
  • Understanding of Microsoft Entra ID, including user and group management.
  • Basic knowledge of Windows 365 licensing and Cloud PC concepts.
  • Experience with Windows device configuration and policy management.