Configure and work with quality control and quality management in Dynamics 365 Supply Chain Management

Functional Consultant
Business User
Dynamics 365
Supply Chain Management

An important factor that impacts a company's reputation in today's market is the quality of their goods and services. By having a standard procedure for checking the quality of products when they arrive from vendors, move through supply chain, and are sent to customers, companies can reduce the number of returns and maintain their reputation in the market.

Learning objectives

In this module, you'll learn how to:

  • Configure quality management
  • Perform quality control processes
  • Apply inventory blocking
  • Perform quarantine management


  • General knowledge of supply chain management
  • General knowledge of inventory procedures
  • Basic knowledge of warehouse procedures
  • Basic knowledge of quality control procedures
  • The ability to use Dynamics 365 Supply Chain Management for basic processing