Summary
Our goal was to help you evaluate whether a declarative agent would be a good choice to extend Microsoft 365 Copilot. We developed some criteria you can use to guide your decision:
- Scenario
- Orchestrator and model
- Data sources
You analyze your scenario against each criterion to:
- Help you assess how a declarative agent can solve your problem.
- Give you an idea about the amount of required effort.
As a result, this analysis gives you a better idea about how closely a declarative agent matches your needs.
When we apply these criteria to our fictional IT support team, we can determine that a declarative agent was perfect for creating an employee IT support self-service assistant. We can determine that interacting with the support ticketing system requires more work because we need to create a custom action.