Describe Dynamics 365 Marketing apps

  • Module
  • 6 Units
Beginner
Business Owner
Business User
Functional Consultant
Student
Dynamics 365
Marketing

This module introduces learners to other applications that augment Dynamics 365 Marketing capabilities such as Dynamics 365 Customer Voice and Dynamics 365 Customer Insights.

Learning objectives

After completing this module, you'll be able to:

  • Describe when other marketing applications may be required
  • Describe how to use Customer Insights to create more targeted customer segments that can be brought into Dynamics 365 Marketing
  • Describe how to capture customer feedback with Customer Voice

Prerequisites

None