Describe Dynamics 365 Commerce clienteling capabilities and Dynamics 365 Fraud Protection
Learn about how Commerce can help organizations provide personalized and targeted shopping experiences in both business-to-business (B2B) and business-to-consumer (B2C) models.
Learning objectives
After completing this module, you will be able to:
- Describe loyalty and clienteling concepts.
- Describe how Commerce uses Dynamics 365 Customer Insights.
- Describe how Fraud Protection reduces fraudulent activities in the system.
Prerequisites
None