Assign required roles for Surface Management Portal

  • 1 minute

To use Surface Management Portal features, assign the required Surface-related roles. If a user needs to view warranty status in Surface Management Portal, assign the Microsoft Hardware Warranty Administrator role. This role is for users who need to:

  • View warranty status.
  • Manage service requests.
  • Handle device replacement workflows.

Note

On Surface Management Portal, the Global reader role must also be assigned.

Assign the required Surface-related admin roles using your organization's Microsoft admin role management tools. For example, you can open the Intune Admin Center and go to Roles > Role assignments to assign Microsoft Hardware Warranty Administrator.

Illustration of Microsoft Hardware Warranty Administrator role assignments.

In our scenario, you're an IT administrator for an organization with multiple managed Surface devices in the field.

A user can access Intune but can't view Surface warranty information.

Correct action: Assign this user the Microsoft Hardware Warranty Administrator role.

Important

Remember, to access Surface Management Portal a user needs to have an Intune subscription and a Surface device enrolled in Intune.