Integrate other Microsoft products with Dynamics 365 Customer Engagement apps

  • Module
  • 7 Units
Beginner
Functional Consultant
Dynamics 365
Microsoft Power Platform
Customer Service

Work with templates and integrate other products to expand the capability of Dynamics 365 Customer Engagement apps.

Learning objectives

In this module, you:

  • Explore template options and security.
  • Examine how Office products integrate with Dynamics 365.
  • Learn how to use SharePoint, OneDrive for Business, OneNote, and Microsoft Teams with Dynamics 365 Customer Engagement apps.

Prerequisites

An understanding of Dynamics 365 for Customer Engagement apps.

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