Introduction to Azure Communication Services

Solution Architect
Business Analyst
Business Owner
Azure Communication Services

Discover the key products and services that can help you create communication applications on Azure with Communication Services.

Learning objectives

By the end of this module, you'll be able to:

  • Describe the key products and services within Azure Communication Services.
  • List some suitable scenarios which Azure Communication Services can help with.
  • Evaluate if Azure Communication Services is right for you.


  • You should be familiar with basic computing concepts and terminology.
  • An understanding of basic communication/telephony concepts such as SMS, calling, chat etc.
  • An understanding of cloud computing is helpful, but isn't necessary.