Introduction to becoming a business applications professional

Beginner
Business Analyst
Functional Consultant
Student
Business User
App Maker
Dynamics 365
Finance
Sales
Customer Insights - Journeys
Supply Chain Management
Business Central
Field Service
Customer Service
Project Operations
Human Resources
Intelligent Order Management
Power Apps
Power Automate
Microsoft Dataverse

A Business Applications professional is someone who can identify problems, organize problems, identify solutions, and implement solutions. Usually, this individual is referred to as a functional consultant, a business analyst, or an app maker. Certain idiosyncrasies are involved in defining each job, and the definition often depends on each individual organization and project team.

Learning objectives

In this module, you will:

  • Learn about the path to success as a Business Applications professional.
  • Discover the Dynamics 365 community and its resources.
  • Explore the certifications that are available for Dynamics 365 professionals.

Prerequisites

No prior knowledge or certification is required. It's beneficial to have an understanding of why businesses need software solutions and to have a familiarity with the training for any of the following learning paths: