Introduction to integration with Dynamics 365 or Customer Engagement knowledge check

1.

A user can configure in personal setting what emails they would like to track. What are the available options?

All email messages.

Email messages in response to Dynamics 365 email.

Email messages from Dynamics 365 records that are email enabled.

All of the above.

2.

You need to configure Microsoft Dataverse to work with Microsoft Exchange on-premise. When configuring the email server profile what server type should you specify?

Hybrid.

POP3/SMTP.

On-premise.

Exchange Web Services.

3.

One of the main reasons people use Dataverse for Apps is to store all customer __________________ in one place, so anyone with the appropriate permissions can see all relevant customer records. Fill in the blank.

Emails.

Letters.

Notes.

Communications.

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