Manage Customer Lockbox
Intermediate
Administrator
Microsoft 365
Office 365
Microsoft Purview Customer Lockbox is a feature that gives organizations explicit control over data access requests from Microsoft engineers, ensuring transparency, compliance, and security by requiring customer approval for any access and logging all activities for auditing.
Learning objectives
Upon completion of this module, you should be able to:
- Describe the Customer Lockbox workflow.
- Explain how to approve or deny a Customer Lockbox request.
- Explain how you can audit actions performed by Microsoft engineers when access requests are approved.
Prerequisites
- Cloud computing concepts
- Microsoft 365 product and services