Summary and resources
In this module, you explored how Microsoft Purview Customer Lockbox addresses the challenge of securely managing data access requests from Microsoft engineers. By requiring your explicit approval for access, Customer Lockbox ensures you maintain control over when and how your sensitive data is accessed during troubleshooting.
You now know:
- How Customer Lockbox works to protect your organization’s data.
- How to configure and manage Customer Lockbox in the Microsoft 365 admin center.
- How to use audit logs to track and review actions related to Customer Lockbox requests.
By using Customer Lockbox, you can ensure that data access during troubleshooting is limited and accountable, helping you protect sensitive information while meeting your organization’s compliance needs.