Introduction
It only takes one inappropriate message to create a major issue for an organization. Whether it's harassment in Teams, the accidental sharing of sensitive information, or language that raises regulatory concerns, communication risks can surface in everyday interactions. The challenge is knowing how to detect those risks early and respond in a way that protects the organization while respecting employee privacy.
Imagine you're part of a compliance or HR team that starts receiving complaints about inappropriate behavior in chat messages. You suspect the issue might be more widespread. But there's no easy way to consistently review internal communications without crossing privacy boundaries or overwhelming your team with noise.
Microsoft Purview Communication Compliance helps you meet that challenge by providing tools to identify and review potentially inappropriate messages across Microsoft 365 and connected platforms. With clear roles, policy templates, and review workflows, it supports a structured response to communication risks without interrupting collaboration.
In this module, you'll learn how to:
- Identify what Communication Compliance is designed to detect
- Understand how roles and permissions affect access and responsibilities
- Create policies using templates or custom conditions
- Configure privacy and scoping options for reviewers and users
- Investigate and take action on policy matches
- Analyze trends and activity using built-in reporting and audit capabilities