Summary

  • 2 minutes

Managing communication risks is a growing concern for organizations that rely on tools like Microsoft Teams, Outlook, and Microsoft 365 Copilot. One inappropriate message can escalate quickly, especially if there's no way to detect or address it early. Without a structured solution, organizations may struggle to identify risks consistently, overstep privacy boundaries, or overwhelm reviewers with irrelevant content.

Communication Compliance helps reduce those risks by making it easier to detect and respond to potentially inappropriate or sensitive messages across supported platforms. When complaints about inappropriate behavior surface, teams need clear roles, targeted policies, and privacy-respecting workflows to investigate and take action.

You learned:

  • What kinds of content Communication Compliance can detect, from offensive language to risky AI interactions
  • How to assign roles and permissions to manage policy creation and investigation
  • How to create effective policies using built-in templates or custom rules
  • How to scope policies to specific users, groups, or adaptive criteria
  • How to review alerts and take actions such as tagging, escalation, or removal
  • How to use reports and audit logs to track activity and policy effectiveness

With Communication Compliance in place, organizations are better equipped to reduce communication-based risks, respond consistently to policy violations, and uphold both regulatory obligations and internal standards.

Resources