Relationship management and social selling knowledge check

1.

Top Cards, News, Connections and Related Leads are all examples of what?

Playbooks

Sales AI

Widgets in Sales Navigator add-on

Embedded Intelligence

2.

Before creating a Playbook Template in Dynamics 365 Sales what do you need to create?

Playbook Name

Playbook Activities

Playbook Category

Playbook Tracking

3.

You want staff to complete a set of activities to correctly collect overdue payments on an invoice. What can you configure to do this?

Playbooks

Real-time workflows

Business Process Flow

Power Automate

Check your knowledge