Summary

Completed

To help improve the search experience and lower support costs, the Search admin from our aerospace company created several answers. They address common questions like How do I reset my password? and Where can I get a recovery key? Now, instead of contacting the help desk for assistance, users find the information they need with Microsoft Search.

Learning objectives

Now that you've completed this module, you should be able to:

  • Describe the types of answers available with Microsoft Search.
  • Build bookmarks, Q&As, acronyms, and other answers.
  • Find and use the tools available to bulk create answers.

Resources