Drive value and maximize the impact of Microsoft 365 Copilot within your organization

  • Module
  • 7 Units
Beginner
Business Analyst
Business Owner
Business User
Functional Consultant
Service Adoption Specialist
Technology Manager
Microsoft 365
Microsoft Copilot

Learn about the third phase, Deliver impact, in the user enablement framework and how to maximize the value and impact of Microsoft 365 Copilot for your employees and in your organization.

Learning objectives

By the end of this module, you're able to:

  • Gather feedback from users through listening sessions.

  • Track end user adoption through distribution of surveys.

  • Review and track Copilot usage in the Microsoft Copilot Dashboard in the Microsoft 365 admin center.

  • Conduct monthly service health reviews.

  • Encourage ongoing engagement of Microsoft 365 Copilot.

Prerequisites

None