Correct prepayments

  • 5 minutes

You can make a correction to an order after you've posted a prepayment invoice for the order. Additionally, you can perform the following tasks:

  • Issue additional prepayment invoices for the order, where the difference between the prepayment amounts that are invoiced to date and the new prepayment amount is invoiced. This result can occur if you've performed one of the following actions:

    • Increased the prepayment amount on one or more lines.

    • Added new lines to an order after issuing a prepayment.

    • Made changes to existing lines in terms of an increase in quantity and/or price.

  • Issue a prepayment credit memo when you:

    • Decrease the prepayment amount on one or more lines.

    • Delete lines from an order after issuing a prepayment.

    • Made changes to existing lines in terms of a decrease in quantity and/or price.

Watch the following video which demonstrates how to correct or edit a prepayment.