Get started with Dynamics 365 Commerce

Beginner
Business User
Functional Consultant
Administrator
Developer
Dynamics 365
Commerce
Microsoft Cloud for Retail
Industry Solutions

Dynamics 365 Commerce delivers a comprehensive omnichannel solution that unifies back-office, in-store, call center, and digital experiences. Dynamics 365 Commerce enables you to build brand loyalty through personalized customer engagements, increase revenue with improved employee productivity, optimize operations to reduce costs and drive supply chain efficiencies, ultimately delivering better business outcomes.

Prerequisites

None

Modules in this learning path

Dynamics 365 Commerce delivers a complete omnichannel solution that unifies back-office, in-store, and digital experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes.

Dynamics 365 Commerce delivers a complete omnichannel solution that unifies the operating system, in-store, and e-Commerce experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes.

Dynamics 365 Commerce provides administrative capabilities, also referred to as the Commerce Headquarters component, which enables the configuration of products, employees, business processes, and other functionality that is required for the business. It is also an application that call center workers use to provide assisted Commerce-related workflows.