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Which of the following options do you add to a service to define the rules for selecting a set of resources that are required for delivering the service?
Service activity
Resource category
Requirement group
Fulfillment preference
What is the common scheduling capability of Dynamics 365 that is used by Customer Service scheduling?
Connected Customer Service
Resource characteristics
Resource Schedule Optimization
Universal Resource Scheduling
What should you set up to generate appointments at the top and bottom of the hour between 9:00 AM and 5:00 PM?
Resource Requirement
Interval
Time Group
Pool
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