Schedule services with Customer Service scheduling

Intermediate
Functional Consultant
Business User
Dynamics 365
Customer Service

Learn how to define and schedule services with Dynamics 365 Customer Service to provide service to customers at the organization's locations.

Learning objectives

In this module, you will:

  • Learn how to define services.
  • Discover how to configure fulfillment preferences.
  • Learn how to create and schedule service activities.

Prerequisites

Basic knowledge of the Dynamics 365 Customer Service application