Troubleshoot Apps and Channels

Support Engineer
Microsoft 365
Microsoft Teams

Learn how to troubleshoot the issues with public and private channels, including working with apps. Learn how to configure, define and validate app permission policies, and setup policies.

Learning objectives

After completing this module, you'll be able to:

  • Describe how to troubleshoot app issues in channels.
  • Understand how to configure app permission and setup policies.
  • Understand how to troubleshoot private and public channels.


  • Experience configuring and administering Microsoft Teams
  • Experience using Windows PowerShell
  • Working experience with performance tuning and service monitoring