Create a unified customer profile in Dynamics 365 Customer Insights

  • Module
  • 8 Units
Intermediate
Administrator
Business Analyst
Data Analyst
Business User
Functional Consultant
Dynamics 365
Customer Insights

Dynamics 365 Customer Insights is an intuitive and flexible customer data platform (CDP) that helps you unlock insights and build a deeper understanding of your customers. In this module, you'll learn about creating a unified customer profile in Customer Insights.

Learning objectives

In this module, you will:

  • Learn how to create an Customer Insights instance.
  • Learn how to ingest data.
  • Learn about data unification.

Prerequisites

None