Use AI in Dynamics 365 Field Service
For field service organizations, AI can provide considerable impact to your overall operational efficiency, customer satisfaction, scheduling, and more. Microsoft Dynamics 365 Field Service has multiple AI features that can help you streamline everything from scheduling to improving technician efficiency.
Learning objectives
In this module, you will:
- Learn about predictive work duration.
- Learn about incident type AI suggestions.
- Learn about IoT alert suggestions.
Prerequisites
Basic understanding of the Dynamics 365 Field Service application