Summary
In the introductory scenario, you needed to act on insights identified through Viva Insights with Workplace Analytics and understand how to improve productivity by driving behavior change.
Microsoft 365 technology enables you to implement personal insights that you can act on in Viva Insights in Teams and in the Outlook add-in, in the Dashboard, Digest emails, and Briefing emails. You learned to use common tactics to replicate actions other organizations have taken. You also developed custom tactics tailored to the culture of your organization. After taking action, you used dashboards to track change and monitor opportunities for improvement.
Imagine how difficult it would have been to drive change when starting from scratch. You may have been able to identify the areas that you wanted to improve but would have struggled to change your organization's habits and culture.
You wouldn't have been able to realize the value of the productivity improvements without Microsoft 365, Viva Insights with Workplace Analytics, and a structured approach to change. These tools made it easy to take action on the collaborative data you created.
Now that you have finished this module, you should be able to:
- Define the Microsoft 365 tools that drive behavior change.
- Leverage common practices to improve workplace scenarios.
- Design custom tactics to drive change.
- Identify methods to measure behavior change.