MD-100 Troubleshoot the Windows client operating system and apps


This learning path helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods.


  • Students should have a basic understanding of computer networks and hardware concepts.
  • Students should have a basic understanding of OS and Application concepts.
  • Students should have experience with using Windows 10 or later.

Modules in this learning path

In this module, you will learn about the Windows file backup and recovery tools.

This module explores the methods and tools used for troubleshooting application deployment issues.

This module examines the Windows startup architecture and discusses the methods used to troubleshoot client startup issues.

This module discusses the role of operating system services and how to troubleshoot issues that restrict functionality. This module also discusses resolving issues with signing in to Windows.