How to send Notification Details to Microsoft support

How to see the details of a portal notification

You can see the details of any portal notification by following the steps below:

Select the Notifications icon (the bell) in the upper right of the Azure portal.
Select any notification in an Error state (those with a red (!) icon next to them).

Note

You cannot click notifications in a Successful or In Progress state.
Use the information under Notification Details to understand more details about the problem.

If you still need help, you can also share this information with a support engineer or the product group to get help with your problem.

Take a screenshot or select the Copy error icon, found to the right of the Copy error textbox to copy all the notification details to share with a support or product group engineer.

It is important that you share all the details listed below with a support engineer if you need help, so that they can help you quickly.

See the following descriptions for more details about the notifications.

Title – the descriptive title of the notification
- Example – Application proxy settings
Description – the description of what occurred as a result of the operation
- Example – Internal url entered is already being used by another application
Notification ID – the unique ID of the notification
- Example – clientNotification-2adbfc06-2073-4678-a69f-7eb78d96b068
Client Request ID – the specific request ID made by your browser
- Example – 302fd775-3329-4670-a9f3-bea37004f0bc
Time Stamp UTC – the timestamp during which the notification occurred, in UTC
- Example – 2017-03-23T19:50:43.7583681Z
Internal Transaction ID – the internal ID we can use to look up the error in our systems
- Example – 71a2f329-ca29-402f-aa72-bc00a7aca603
UPN – the user who performed the operation
- Example – tperkins@f128.info
Tenant ID – the unique ID of the tenant that the user who performed the operation was a member of
- Example – 7918d4b5-0442-4a97-be2d-36f9f9962ece
User object ID – the unique ID of the user who performed the operation
- Example – 17f84be4-51f8-483a-b533-383791227a99

Display Name – (can be empty) a more detailed display name for the error
- Example – Application proxy settings
Status – the specific status of the notification
- Example – Failed
Object ID – (can be empty) the object ID against which the operation was performed
- Example – 8e08161d-f2fd-40ad-a34a-a9632d6bb599
Details – the detailed description of what occurred as a result of the operation
- Example – Internal url https://bing.com/ is invalid since it is already in use
Copy error – Select the copy icon to the right of the Copy error textbox to copy all the notification details to share with a support or product group engineer
- Example {"errorCode":"InternalUrl\_Duplicate","localizedErrorDetails":{"errorDetail":"Internal url 'https://google.com/' is invalid since it is already in use"},"operationResults":\[{"objectId":null,"displayName":null,"status":0,"details":"Internal url 'https://bing.com/' is invalid since it is already in use"}\],"timeStampUtc":"2017-03-23T19:50:26.465743Z","clientRequestId":"302fd775-3329-4670-a9f3-bea37004f0bb","internalTransactionId":"ea5b5475-03b9-4f08-8e95-bbb11289ab65","upn":"tperkins@f128.info","tenantId":"7918d4b5-0442-4a97-be2d-36f9f9962ece","userObjectId":"17f84be4-51f8-483a-b533-383791227a99"}

If you have questions or need help, create a support request, or ask Azure community support. You can also submit product feedback to Azure feedback community.