The Windows Server Update Services console crashes when browsing for updates
This article helps you fix an issue where the Windows Server Update Services (WSUS) console crashes because of the corrupted application cache.
Original product version: Windows Server Update Services
Original KB number: 2761925
The WSUS console crashes when browsing for updates and displays the following error message:
An unexpected error occurred.
click reset server node to try to connect to the server again
Event Type: Error
Event Source: Windows Server Update Services
Event Category: None
Event ID: 7053
Description: The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console.
This can occur if the application cache is corrupted.
To resolve this issue, delete the WSUS application cache from the location below:
C:\Documents and Settings\<user profile>\application data\microsoft\mmc
where <user profile> is the currently logged in user profile.