On-screen keyboard size is reduced on some Teams Rooms devices

  • Applies to: Microsoft Teams

Symptoms

After you upgrade to Windows 11, the on-screen keyboard is reduced to a smaller size on the following Microsoft Teams Rooms devices that have touch consoles:

  • Crestron Mercury
  • Crestron Mercury Mini
  • Yealink MTouch II

Cause

Design changes in Windows 11 limit the height of on-screen keyboards to no more than half the height of the screen. Therefore, the default size of the on-screen keyboard on the listed Teams Rooms devices might be reduced.

Workaround

To increase the size of the on-screen keyboard on these devices, switch the Teams Rooms app to Admin mode, and then follow these steps:

  1. Select Start > Settings.

  2. Navigate to the Personalization tab.

  3. Expand the Text input section.

  4. Expand the Touch keyboard section, and then select the Open keyboard button.

  5. Adjust the Keyboard size slider to your preference.

  6. Open an elevated PowerShell Command Prompt window, and then run the following command to copy the updated setting for the keyboard size to the Skype user account:

    powershell -ExecutionPolicy unrestricted c:\rigel\x64\scripts\provisioning\ScriptLaunch.ps1 ApplyCurrentDisplayScaling.ps1

Restart the device, and then verify that the keyboard size in the Teams Rooms app matches the updated setting.

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