View print usage using the Universal Print portal

The Usage and reports page displays a brief overview of usage activity in your tenant and has links to download CSV reports of per-user and per-printer reports.

For monthly and batch reporting, see how to create and automate CSV reports by using PowerShell.

Reports dashboard

Overview tab

Your organization is allocated a certain number of print jobs per month based on the number of licensed users and add-on packs purchased. See License Universal Print to learn more about licensing Universal Print.

Universal Print calculates usage and capacity during each calendar month, meaning that all licenses and add-on packs active during a calendar month will contribute to the available capacity during that month. Unused print jobs do not carry over to future months.

• Billed Print Jobs - The number of jobs completed in the current calendar month. These are counted against your limit.
• Pending Print Jobs - The number of jobs that were submitted in the current calendar month but have not been completed yet.
  • Print jobs are billed in the month they are completed.
  • If they are never completed, they will not be counted against your limit.
• Total Print Capacity - The total number of print jobs afforded by your organization's user licenses and add-on packs during the current calendar month.
• Remaining Print Jobs - The number of print jobs remaining in the current calendar month. (Total Print Capacity) - (Billed Print Jobs).

Note

If 25 user licenses and 4 add-ons are active during April 2021, your organization will be able to print up to (25 x 5) + (4 x 500) = 2,125 jobs.

If 10 user licenses expire before the end of April, the total print capacity in May will be reduced to (15 x 5) + (4 x 500) = 2,075 jobs, but the volume during April will not be affected.

If 30 user licenses are purchased before the end of May, the total print capacity will increase to (45 x 5) + (4 x 500) = 2,225 jobs within 24 hours after the additional licenses are purchased.

Usage charts

Below the tenant summary, a collection of usage visualizations can be configured to display data from Yesterday, the Last 7 days, or the Last 30 days by using the Time Period dropdown. The below 4 charts will show data from the selected time period:

• Jobs Printed - The total # of jobs completed successfully during the selected time period. Pending, cancelled, and aborted jobs are not included.
• Pages Printed - The total number of impressions and sheets printed during the selected time period. Impressions counts the number of document pages printed and Sheets counts the number of physical pieces of paper.
• Color vs. Black and White Impressions (estimated) - The breakdown between Color vs. Black and White impressions printed during the selected time period.
• Single vs. Double-Sided Sheets (estimated) - The breakdown between simplex (single-sided) and duplex (double-sided) sheets printed during the selected time period.

Note

The metrics for Impressions and Sheets are estimated based on information provided by printers and should not be used for financial reporting. These numbers may be inaccurate if any printers fail to accurately report page counts to Universal Print.

Download Reports tab

To download raw usage data from the last 30 days, click a report and click Download. All reports are downloaded as CSV files that can be leveraged by your existing reporting software and workflow.

• Printer usage (last 30 days) - A daily aggregated job count for each printer that processed at least one print job during the last 30 days. The report has the following columns:
  reportId, printerId, usageDate, completedBlackAndWhiteJobCount, completedColorJobCount, incompleteJobCount
• User usage (last 30 days) - A daily aggregated job count for each user that submitted at least one print job during the last 30 days. The report has the following columns:
  reportId, userPrincipalName, usageDate, completedBlackAndWhiteJobCount, completedColorJobCount, incompleteJobCount