Resolved issues in Windows 10, version 1607 and Windows Server 2016
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Resolved issues
| Summary | Originating update | Status | Date resolved |
|---|---|---|---|
| Issue with Kerberos requests on domain controllers may cause LSASS memory leaks This issue affects on-premises and cloud-based Active Directory DCs after installing the March 2024 security update | OS Build 14393.6796 KB5035855 2024-03-12 | Resolved KB5037423 | 2024-03-22 14:00 PT |
| Printer names and icons might be changed and HP Smart app automatically installs In most cases, it is possible to use the printer for printing jobs and other features such as copy, scan, or fax. | N/A | Resolved | 2023-12-22 15:53 PT |
Issue details
March 2024
Issue with Kerberos requests on domain controllers may cause LSASS memory leaks
| Status | Originating update | History | Resolved KB5037423 | OS Build 14393.6796 KB5035855 2024-03-12 | Resolved: 2024-03-22, 14:00 PT Opened: 2024-03-20, 18:39 PT |
|---|
Following installation of the March 2024 security update, released March 12, 2024 (KB5035855), Local Security Authority Subsystem Service (LSASS) may experience a memory leak on domain controllers (DCs). This is observed when on-premises and cloud-based Active Directory Domain Controllers service Kerberos authentication requests.
Extreme memory leaks may cause LSASS to crash, which triggers an unscheduled reboot of underlying domain controllers (DCs).
Note: This issue does not occur on Home devices. It affects only environments in organizations using some Windows Server platforms.
Resolution: This issue was resolved in the out-of-band (OOB) update KB5037423, which is only available via the Microsoft Update Catalog. We strongly recommend you do not apply the March 2024 security update on DCs and install KB5037423 instead. As this is a cumulative update, you do not need to apply any previous update before installing KB5037423. To install this update, search for KB5037423 in the Microsoft Update Catalog. The OOB update can then be manually imported to Windows Server Update Services (WSUS) and Configuration Manager. For guidance, see WSUS and the Microsoft Update Catalog.
If you manage update catalogs in Configuration Manager, please check the section Import updates. If you with you work with software update synchronization in Configuration Manager, review the steps on Import updates from the Microsoft Update Catalog. For more information about the Microsoft Update Catalog, visit Microsoft Update Catalog - FAQs.
Important: This update (KB5037423) is not available from Windows Update and will not install automatically.
Affected platforms:
- Client: None
- Server: Windows Server 2022; Windows Server 2019; Windows Server 2016; Windows Server 2012 R2
December 2023
Printer names and icons might be changed and HP Smart app automatically installs
| Status | Originating update | History | Resolved | N/A | Resolved: 2023-12-22, 15:53 PT Opened: 2023-12-04, 18:46 PT |
|---|
Some issues related to printer configurations are being observed on Windows devices. Microsoft is investigating this issue and coordinating with partners on a solution.
Symptoms can include the following:
- Some Windows devices are installing the HP Smart app.
- Printers may show LaserJet M101-M106 model information regardless of their manufacturer. Printer icons might also be changed.
- Double clicking on a printer displays the on-screen error "No tasks are available for this page".
Note: Our investigations indicate that this issue is not caused by an HP update. In most cases, it should be possible to use the printer as expected, including queueing printing jobs, as well as other features such as copy, scan, or fax. Printers on the device will continue to use the expected drivers for printer operations. However, this issue might affect associations with other manufacturer-supplied printer apps used to extend basic printer capabilities. If this is the case, some or all of those extended functions might not work.
Resolution: You can resolve this issue by downloading and executing one of the files listed in the article KB5034510 Printer Metadata Remediation Tool – December 2023. In addition to this tool, a critical troubleshooter is being gradually rolled out to all affected Home and non-managed business devices. Critical troubleshooting happens automatically in the background and won’t get in the way of using your device. To learn more about critical and recommended troubleshooters, see Keep your device running smoothly with recommended troubleshooting.
If you need support to resolve this issue, go to https://support.microsoft.com/contactus, and select Windows.
Affected platforms:
- Client: Windows 11, version 23H2; Windows 11, version 22H2; Windows 11, version 21H2; Windows 10, version 22H2; Windows 10, version 21H2; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise 2015 LTSB
- Server: Windows Server 2022; Windows Server, version 1809; Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012
Report a problem with Windows updates
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Need help with Windows updates?
Search, browse, or ask a question on the Microsoft Support Community. If you are an IT pro supporting an organization, visit Windows release health on the Microsoft 365 admin center for additional details.
For direct help with your home PC, use the Get Help app in Windows or contact Microsoft Support. Organizations can request immediate support through Support for business.
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