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Windows 11, version 23H2 known issues and notifications

Find information on known issues and the status of the Windows 11, version 23H2 rollout. For immediate help with Windows update issues, click here if you are using a Windows device to open the Get Help app or go to support.microsoft.com. Follow @WindowsUpdate on X (formerly Twitter) for Windows release health updates. If you are an IT administrator and want to programmatically get information from this page, use the Windows Updates API in Microsoft Graph.

Current status as of November 11, 2025

As of November 11, 2025, Home and Pro editions of Windows 11, version 23H2 have reached end of servicing. Enterprise and Education editions of version 23H2 will continue to receive monthly security updates until November 10, 2026. 

Windows 11, version 25H2, also known as the Windows 11 2025 Update, is the latest version of Windows available. We recommend you move to version 25H2 to try the latest Windows innovations. 

Devices running Home and Pro editions of Windows 11, version 23H2 that are not managed by IT departments will receive the Windows 11, version 25H2update automatically. You can choose the time to restart your device or postpone the update
 
If you have an eligible Windows 10 or Windows 11 device, you can check if the update is available by selecting Settings > Windows Update and selecting Check for updates. If your device is ready for the update, you’ll see the option to Download and install Windows 11, version 25H2. For more details, watch this video.
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Known issues

See open issues, content updated in the last 30 days, and information on safeguard holds. To find a specific issue, use the search function on your browser (CTRL + F for Microsoft Edge).

SummaryOriginating updateStatusLast updated
Parental consent may not show for some browser versions with web filtering on
Children may not be able to use some browsers when web filtering is on, and Activity reporting is off in Family Safety
N/A

Resolved
2026-02-10
18:11 PT
Some devices might fail to shut down or hibernate
This issue affects some Secure Launch-capable PCs with Virtual Secure Mode enabled after installing Jan '26 updates.
OS Build 22621.6491
KB5073455
2026-01-13
Resolved
KB5075941
2026-02-10
10:13 PT

Issue details

January 2026

Some devices might fail to shut down or hibernate

StatusOriginating updateHistory
Resolved KB5075941OS Build 22621.6491
KB5073455
2026-01-13
Resolved: 2026-02-10, 10:00 PT
Opened: 2026-01-15, 18:33 PT

After installing the January 13, 2026, Windows security update (KB5073455) for Windows 11, version 23H2, some PCs with Secure Launch are unable to shut down or enter hibernation. Instead, the device restarts. Secure Launch uses virtualization-based security to protect the system from firmware-level threats during startup. KB5073455 is only offered for Enterprise and IoT editions of Windows 11, versions 23H2.

In addition, some Secure Launch-capable PCs with Virtual Secure Mode (VSM) enabled can experience this issue after installing Windows updates released on or after January 13, 2026 (KB5073455). This issue does not affect devices with AMD or ARM64 processors and is limited to the affected platforms listed below.

Resolution:

This issue was fully resolved by Windows updates released February 10, 2026 (KB5075941), and updates released after that date. This update resolves the issue both for devices with Secure Launch and for devices with VSM enabled. We recommend you install the latest update for your device as it contains important improvements and issue resolutions, including this one.

An initial solution that resolved some devices with Secure Launch was originally released via the Microsoft Update Catalog in an out-of-band (OOB) update, released January 17, 2026 (KB5077797), and then later via Windows Update in the out-of-band update released on January 24, 2026 (KB5078132).

Affected platforms:

  • ​Client: Windows 11, version 23H2; Windows 10, version 22H2; Windows 10 Enterprise LTSC 2021; Windows 10 Enterprise LTSC 2019
  • ​Server: Windows Server 2022; Windows Server 2019
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June 2025

Parental consent may not show for some browser versions with web filtering on

StatusOriginating updateHistory
Resolved N/A

Resolved: 2026-02-10, 18:11 PT
Opened: 2025-06-24, 16:25 PT

Certain laws require Microsoft to protect children from harmful and illegal content on the internet. Microsoft is committed to creating tools for parents and guardians to help them in guiding their children’s digital experiences and protect them from harmful and illegal online content.

One of the available tools is web filtering, which lets a parent or guardian filter websites. Currently, Microsoft Edge is the only supported browser that provides this functionality within Microsoft Family Safety, allowing Edge to be used by default on the child’s device after web filtering is enabled. Once web filtering is enabled, a parent or guardian needs to approve other unsupported browsers (any browser other than Edge) before they can be used. This helps parents understand that different settings apply to other browsers when it comes to blocking inappropriate websites and filtering search results for their children.

The blocking behavior continues to work for unsupported browsers, however, when unsupported browsers update to a new version, the latest version of the browser cannot be blocked until we add it to the block list. Microsoft is currently adding the latest versions of unsupported browsers, to the block list. As a result, some browsers may temporarily appear unblocked during this update process. We're actively working to ensure all latest versions of browsers are blocked, reinforcing our commitment to parents and guardians.

As Microsoft continues to update the block list, we’ve received reports of a new issue affecting Google Chrome and some browsers. When children try to open these browsers, they shut down unexpectedly. However, the standard workflow is to prompt a parental approval message stating, “You’ll need to ask to use this app”. Once the approval is consented, the browser operates as intended. This issue is only observed when the Activity reporting feature is turned off.

Workaround: The browser shutdown issue can be temporarily mitigated by turning on Activity reporting under Windows settings in Family Safety. Parents will then be able to receive approval requests as expected.

Resolution:

  • Temporary access to unsupported browsers: This issue has been resolved through a service‑side fix. The rollout began early February 2026 and should reach all affected devices over the coming weeks. If your device presented this symptom, please let it connect to the internet to receive the resolution. No other action is required. For more information on how to use this feature, see Set up Microsoft Family Safety.
  • Missing parental consent prompt: Fixed in the July non-security preview update (KB5062663), released July 22, 2025. The fix is gradually rolling out and will be automatically enabled on devices with KB5062663 installed or later updates.

Affected platforms:

  • Client: Windows 11, version 24H2; Windows 11, version 23H2; Windows 10, version 22H2
  • Server: None
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Report a problem with Windows updates

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Need help with Windows updates?

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