Manage Yammer admins

Only users with appropriate roles can perform administrative tasks in Yammer. Some roles are managed in Azure Active Directory, and some roles are managed in Yammer.

Below are the available roles, their purpose, and the actions that can be performed. Click the role name for a detailed list of tasks available for a role, and for steps to add and remove each role.

Role	Business purpose
Global Admin (Azure Active Directory)	Manage all aspects of Azure Active Directory (AD) and Microsoft services that use Azure AD identities, including all tasks a Yammer Verified Admin and Office 365 report reader can perform. Users are assigned this role in Azure Active Directory and reflected in Yammer as a Verified Admin.
Yammer Administrator (Azure Active Directory)	All the tasks a Yammer Verified Admin and Office 365 report reader can perform. Users are assigned this role in Azure Active Directory and are reflected in Yammer as a Verified Admin. Note: This role is currently in preview and not available to all customers.
Yammer Verified Admin	Configure the Yammer network and perform tasks with legal implications for the data stored in Yammer, such as configuring security settings, monitoring keywords for appropriate use, managing data retention, and exporting data.
Yammer Network Admin	Configure the Yammer network.
Yammer Community Admin	Manage day-to-day activity within a community to keep the community engaged and productive, including monitoring usage activity.
Office 365 Report Reader	View reports showing overall Yammer usage. This role is helpful for anyone assigned to improve and monitor Yammer adoption.

You grant and change most admin roles in the Yammer admin center. In the following screenshot, Debra Berger is a Verified Admin, Diego Siciliani is a Network Admin, and Megan Bowen is a Global Administrator.

Global Administrator (Azure Active Directory)

The Global Administrator role is assigned in Azure Active Directory. Any user assigned this role has administrative access to all features in Azure Active Directory, services that use Azure Active Directory identities, and the ability to manage subscriptions. Any user assigned this role is synchronized to Yammer and reflected as a Yammer Verified Admin.

Function	Details
Tasks	All the tasks a Verified Admin can do, and: Add and remove the Global Administrator role and the Office 365 reports reader role from other users View reports in the Office 365 Usage Reporting dashboard Manage other Microsoft 365 services
Who can give this role to others	Other users assigned the Global Administrator role.
How is the Global Administrator role added or removed?	To assign a new Global Administrator, see: Assign admin roles for adding the role in Azure Active Directory. To remove a Global Administrator from Yammer: In the Yammer admin center, click admins. In the row for the admin, select Change status of Microsoft 365 Admins. This takes you to the Microsoft 365 page where the role can be changed.

Yammer Administrator (Azure Active Directory)

The Yammer Administrator role is assigned in Azure Active Directory. Any user assigned this role is synchronized to Yammer and reflected as a Yammer Verified Admin.

Note: This role is currently in preview and not available to all customers.

Function	Details
Tasks	All the tasks a Yammer Verified Admin can perform. For instructions on typical tasks for Yammer Verified Admins, see Yammer admin help.
Who can give this role to others	Another user with the role of Global Administrator or Privileged Role Administrator.
How is the Yammer Administrator role added or removed?	To assign a new Yammer Administrator, see: Assign admin roles for adding the role in Azure Active Directory.

Yammer Verified Admin

Function	Details
Tasks	All the tasks a Network Admin can do, and: Assign verified and network admin roles. Manage content policies, including monitor keywords, data retention, security settings, and reading data in private groups. Export data Perform integrations with other tools For instructions on typical tasks for Verified Admins, see Yammer admin help.
Who can give this role to others	A Global Administrator, Yammer Administrator, or Yammer Verified Admin.
How is the Yammer Verified Admin role added or removed without granting the user Global Administrator or Yammer Administrator role in Azure Active Directory?	To assign a new Verified Admin: In the Appoint Additional Admins section, search their name, select Make this user an admin, and click Submit. Find the user in the Current Admins list, and click Grant Verified Admin. To promote an existing Network Admin to Verified Admin: In the Yammer admin center, click Admins. If the user is already a network admin, their name will show up in the Current Admins list. Select Grant Verified Admin. To change a Verified Admin to Network Admin: In the Yammer admin center, click Admins. In the Current Admins section, in the row for the admin, click Revoke Verified Admin. To remove all admin roles from a Verified Admin: In the Yammer admin center, click Admins. In the Current Admins section, in the row for the admin, click Remove.

Yammer Network Admin

Function	Details
Tasks	Configure network settings, including logo and colors, usage policy, what's included in user profiles. Manage internal users, outside guests, and unlisted groups Grant and revoke the Network Admin role For instructions on typical tasks for Verified Admins, see Yammer admin help.
Who can give this role to others	A Global Administrator, Yammer administrator, Yammer Verified Admin, or Yammer Newtwork Admin.
How is the Yammer Administrator role added or removed?	To assign a new Yammer Network Admin: In the Yammer Admin Center, click Admins. In the Appoint Additional Admins section, enter the user's name. Select Make this user an admin, and click Submit. To remove a Network Admin: In the Yammer admin center, click Admins. Select the user's name, and click Remove.

Yammer Community Admin

Function	Details
Tasks	Manage the settings for the community, including name, description, image, and header colors. Manage the conversations and files in the community Manage members and group admins Post announcements For instructions for typical tasks to manage a Yammer community, see Manage a group in Yammer.
Who can give this role to others	Any Yammer user who creates a community is assigned the Community Admin role automatically, and can add or remove other Community Admins. There is a limit of 100 Community Admins per group. Verified Admins can add or remove Community Admins in any groups. Network Admins can only add or remove Community Admins for groups they are a member of. Note: Network Admins and Verified Admins can disable the ability for Yammer users to create groups. In this case, they must assign the initial Community Admin, who then can do all community admin tasks for the group, including adding more Community Admins. For more information, see Manage who can create Groups.
Add or remove a group admin from a group	On the group page, click the Settings icon, select Manage Members and Admins, choose a user, and then select either Make Admin or Revoke Admin.

Office 365 Report Reader

Function	Details
Tasks	View usage reports for Yammer in the Office 365 usage reporting dashboard. For information about accessing and interpreting reports, see: Office 365 Reports in the Admin Center - Yammer activity report Office 365 Reports in the Admin Center - Yammer groups activity report Office 365 Reports in the Admin Center - Yammer device usage report
Who can give this role to others	A Global Administrator
Add or remove a report reader role	In Office 365, go to Admin > Users > Active Users and select a user. For details, see Assign admin roles in Office 365 for business.

Troubleshooting admin roles - FAQs

Q: Can I change my own admin role for Yammer?

A: No. Admins can't edit their own roles.

Q: How can I find out who the network and verified admins are for our network?

A: Non‐admin users can see all admins in the Members list in the All Company group. Admins have a star next to their name. You can also see a list of admins at https://yammer.com/***your_network***/admin.

Admins can view the list in the Yammer admin center by selecting Admins. Admins can also export a list of admins to review who has the Network Admin role and who has the Verified Admin role. In the Yammer admin center, select Export Users. In the exported .ZIP file, open Admins.csv.

Q: I'm an Office 365 Global Admin, so why don't I see any admin tools when I log on to Yammer?

A: Check these troubleshooting options to determine why an admin isn't receiving emails from Yammer:

1. Has the admin created a Yammer account?

   The Office 365 automated process syncs the Global Admin as a Verified Admin in Yammer, but the user must still create an account in Yammer to receive a confirmation email.

2. Is the admin on the correct domain?

   The user must have an email address that is in the same company domain that you used to activate Yammer. If you create an admin in customer.uk, but the Yammer network you've activated is customer.com, the admin will not be synced as a Yammer Verified Admin. For more information on how to edit an admin's domain, see Set up your Yammer network (Yammer activation guide).

3. Is the admin using a generic email?

   An admin cannot have a generic email address and must be assigned to a real user. To regulate this, there are certain words that are not allowed in the email address of a Global Admin:

   • admin, noreply, help, support, workfeed, feedback, yammer, api, abuse, postmaster, hostmaster, root, new, create, index, show, destroy, delete, and update

4. Has your company added Yammer.com to the Safe Recipients list?

   Your email service could be blocking emails from the Yammer domain. Please check to make sure Yammer.com is on a Safe Recipients list at your company and is not otherwise prevented from delivering emails.