Hi @Michelle ,
Welcome to our forum!
Does this issue occur recently? If so, have you done any specific operations before that?
It is like this in all browsers and on the app.
Considering that the issue occurs in browsers and on the app, in order to further confirm if the issue is related to the current computer, it's suggested that you could add your email account in other computer to check if the issue persists.
In addition, i found a similar thread mentioned that it's useful to clear the browser cache/cookies, it's suggested that you could try it:**
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Hope to help you!
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