A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
Hi Jerry
Those are very strange instructions just to read a file sent to you . . .
Right click one of those files being sent to you, choose properties
On the resulting dialog what is reported as the type of file?
Paste that text into Wordpad or Word, then choose File - Save As, choose type of file and set that to Plain Text
At the bottom of the resulting dialog, set the Text Encoding drop-down to MS-Dos . . .