"ROI.EXE has stopped working" error when printing a custom report in Microsoft Dynamics SL 2011
This article provides a solution to errors that occur when you try to print a custom or customized report that uses Crystal Parameters in Microsoft Dynamics SL 2011.
Applies to: Microsoft Dynamics SL 2011, Microsoft Dynamics SL 2011 Service Pack 1
Original KB number: 2721093
When you try to print a custom or customized report that uses Crystal Parameters in Microsoft Dynamics SL 2011, you receive one of the following errors:
Error Message 1:
ROI.EXE has stopped working
Error Message 2:
System Message 6201 - "Report execution failed. Error = 56029, Error Printing Report, Missing parameter values."
The report that uses Crystal Parameters isn't officially supported in Microsoft Dynamics SL.
Select the Print Preview button instead of the Print button. Which could let the crystal parameters work in some cases.
Consider using the Options tab on ROI instead of Crystal Parameters.