Tengo problemas con iniciar las aplicaciones de office en mi mac, me sale el error Microsoft Error Reporting [12781], espero me puedan ayudar

Anónimas
2023-03-28T19:09:09+00:00

copio el codigo que me aparece

Translated Report (Full Report Below)


Process: Microsoft Error Reporting [12929]

Path: /Applications/Microsoft PowerPoint.app/Contents/SharedSupport/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting

Identifier: com.microsoft.errorreporting

Version: 16.71 (16.71.23031200)

Code Type: ARM-64 (Native)

Parent Process: launchd [1]

User ID: 501

Date/Time: 2023-03-28 13:07:39.4343 -0600

OS Version: macOS 13.3 (22E252)

Report Version: 12

Anonymous UUID: 17B4E044-FC7C-322F-7F43-D69EB3E25C03

Time Awake Since Boot: 14000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Codes: 0x0000000000000001, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11

Terminating Process: exc handler [12929]

VM Region Info: 0 is not in any region. Bytes before following region: 4366565376

  REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL

  UNUSED SPACE AT START

--->

  \_\_TEXT                      104448000-104574000    [ 1200K] r-x/r-x SM=COW  ...ror Reporting

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0 libsystem_platform.dylib 0x1a02c3ec4 _platform_strlen + 4

1 Microsoft Error Reporting 0x104524ba8 0x104448000 + 904104

2 Microsoft Error Reporting 0x10452503c 0x104448000 + 905276

3 Microsoft Error Reporting 0x1045249f4 0x104448000 + 903668

4 Microsoft Error Reporting 0x104524990 0x104448000 + 903568

5 Microsoft Error Reporting 0x104455958 0x104448000 + 55640

6 libdispatch.dylib 0x1a00e8400 _dispatch_client_callout + 20

7 libdispatch.dylib 0x1a00e9c40 _dispatch_once_callout + 32

8 Microsoft Error Reporting 0x1044558b0 SetupMerpAriaLogging + 104

9 Microsoft Error Reporting 0x10445c908 0x104448000 + 84232

10 CoreFoundation 0x1a036b254 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 148

11 CoreFoundation 0x1a0406f30 ___CFXRegistrationPost_block_invoke + 88

12 CoreFoundation 0x1a0406e78 _CFXRegistrationPost + 440

13 CoreFoundation 0x1a033c580 _CFXNotificationPost + 704

14 Foundation 0x1a12999e4 -[NSNotificationCenter postNotificationName:object:userInfo:] + 88

15 AppKit 0x1a359b36c -[NSApplication _postDidFinishNotification] + 284

16 AppKit 0x1a359b11c -[NSApplication _sendFinishLaunchingNotification] + 172

17 AppKit 0x1a35991b8 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 504

18 AppKit 0x1a3598db4 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 492

19 Foundation 0x1a12c3c54 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 316

20 Foundation 0x1a12c3ab4 _NSAppleEventManagerGenericHandler + 80

21 AE 0x1a6694518 0x1a6688000 + 50456

22 AE 0x1a6693e44 0x1a6688000 + 48708

23 AE 0x1a668cf18 aeProcessAppleEvent + 488

24 HIToolbox 0x1a9bb9cf8 AEProcessAppleEvent + 68

25 AppKit 0x1a359425c _DPSNextEvent + 1408

26 AppKit 0x1a35930f4 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 716

27 AppKit 0x1a3587558 -[NSApplication run] + 464

28 AppKit 0x1a355e9a8 NSApplicationMain + 880

29 Microsoft Error Reporting 0x10444d5b8 main + 2456

30 dyld 0x19ff3ff28 start + 2236

Thread 1:

0 libsystem_pthread.dylib 0x1a0292d8c start_wqthread + 0

Thread 2:

0 libsystem_pthread.dylib 0x1a0292d8c start_wqthread + 0

Thread 3:: Dispatch queue: com.apple.NSURLSession-work

0 libsystem_kernel.dylib 0x1a025893c access + 8

1 Foundation 0x1a12b8c94 _NSFrameworkPathFromLibraryPath + 348

2 Foundation 0x1a12b8a48 +[NSBundle bundleForClass:] + 208

3 InternationalSupport 0x1ae6165bc __60+[NSLocale(InternationalSupportExtensions) _deviceLanguages]_block_invoke + 80

4 libdispatch.dylib 0x1a00e8400 _dispatch_client_callout + 20

5 libdispatch.dylib 0x1a00e9c40 _dispatch_once_callout + 32

6 InternationalSupport 0x1ae616568 +[NSLocale(InternationalSupportExtensions) _deviceLanguages] + 80

7 InternationalSupport 0x1ae6175bc +[NSLocale(InternationalSupportExtensions) minimizedLanguagesFromLanguages:] + 172

8 CFNetwork 0x1a4afdd8c _CFNetworkCopyPreferredLanguageCode + 384

9 CFNetwork 0x1a4ca5a88 0x1a4afb000 + 1747592

10 CFNetwork 0x1a4ca576c 0x1a4afb000 + 1746796

11 CFNetwork 0x1a4b10800 0x1a4afb000 + 88064

12 CFNetwork 0x1a4b104dc 0x1a4afb000 + 87260

13 CFNetwork 0x1a4b10380 0x1a4afb000 + 86912

14 CFNetwork 0x1a4b0fc2c 0x1a4afb000 + 85036

15 CFNetwork 0x1a4bad574 0x1a4afb000 + 730484

16 libdispatch.dylib 0x1a00e6874 _dispatch_call_block_and_release + 32

17 libdispatch.dylib 0x1a00e8400 _dispatch_client_callout + 20

18 libdispatch.dylib 0x1a00efa88 _dispatch_lane_serial_drain + 668

19 libdispatch.dylib 0x1a00f062c _dispatch_lane_invoke + 436

20 libdispatch.dylib 0x1a00fb244 _dispatch_workloop_worker_thread + 648

21 libsystem_pthread.dylib 0x1a0294074 _pthread_wqthread + 288

22 libsystem_pthread.dylib 0x1a0292d94 start_wqthread + 8

Thread 4:

0 libsystem_kernel.dylib 0x1a0257ea8 semaphore_timedwait_trap + 8

1 libdispatch.dylib 0x1a00e8a18 _dispatch_sema4_timedwait + 64

2 libdispatch.dylib 0x1a00e9018 _dispatch_semaphore_wait_slow + 76

3 Microsoft Error Reporting 0x104452250 0x104448000 + 41552

4 Microsoft Error Reporting 0x104451158 0x104448000 + 37208

5 Microsoft Error Reporting 0x1044524b8 0x104448000 + 42168

6 Foundation 0x1a12e663c __NSThread__start__ + 716

7 libsystem_pthread.dylib 0x1a0297fa8 _pthread_start + 148

8 libsystem_pthread.dylib 0x1a0292da0 thread_start + 8

Thread 5:

0 libsystem_kernel.dylib 0x1a025b710 __psynch_cvwait + 8

1 libsystem_pthread.dylib 0x1a0298574 _pthread_cond_wait + 1232

2 libc++.1.dylib 0x1a01c0f84 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l>>>) + 100

3 Microsoft Error Reporting 0x1044ef0e4 0x104448000 + 684260

4 Microsoft Error Reporting 0x1045097f8 0x104448000 + 792568

5 Microsoft Error Reporting 0x104509ce8 0x104448000 + 793832

6 libsystem_pthread.dylib 0x1a0297fa8 _pthread_start + 148

7 libsystem_pthread.dylib 0x1a0292da0 thread_start + 8

Thread 0 crashed with ARM Thread State (64-bit):

x0: 0x0000000000000000   x1: 0x0000000000000000   x2: 0x00000000000020a4   x3: 0x00000001fc6971c0

x4: 0x00006000027a8bc0   x5: 0x000000000000002f   x6: 0x00006000027a8aa0   x7: 0x00006000011af101

x8: 0x00000001fb6f1c20   x9: 0xf4554907ea010066  x10: 0x0000000000000002  x11: 0x00000000fffffffd

x12: 0x0000010000000000 x13: 0x0000000000000000 x14: 0x0000000000000000 x15: 0x0000000000000000

x16: 0x00000001a02c3ec0 x17: 0x0000000000000002 x18: 0x0000000000000000 x19: 0x000000016b9b5d88

x20: 0x0000000000000000 x21: 0x0000000000000000 x22: 0x00006000027ac280 x23: 0x0000600002fb0770

x24: 0x0000000000000000 x25: 0x000000016b9b5e18 x26: 0x0000000104581728 x27: 0x0000000104592000

x28: 0x0000600000afbea0 fp: 0x000000016b9b5d30 lr: 0x0000000104524ba8

sp: 0x000000016b9b5d00   pc: 0x00000001a02c3ec4 cpsr: 0x60001000

far: 0x0000000000000000 esr: 0x92000006 (Data Abort) byte read Translation fault

Binary Images:

   0x104448000 -        0x104573fff com.microsoft.errorreporting (16.71) &lt;c95cdc09-f18f-3843-a183-9b2948a0f576&gt; /Applications/Microsoft PowerPoint.app/Contents/SharedSupport/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting

   0x1a02c3000 -        0x1a02c9ff3 libsystem\_platform.dylib (\*) &lt;756cd10d-62a0-3283-9e57-cbaa810c95ac&gt; /usr/lib/system/libsystem\_platform.dylib

   0x1a00e4000 -        0x1a012bfff libdispatch.dylib (\*) &lt;8e87dc0e-a570-3933-b37d-5e05ad516206&gt; /usr/lib/system/libdispatch.dylib

   0x1a02f7000 -        0x1a07d0fff com.apple.CoreFoundation (6.9) &lt;b4fdaece-9727-3969-b014-27f7f24c8e01&gt; /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

   0x1a1290000 -        0x1a1c55fff com.apple.Foundation (6.9) &lt;b7d67e5a-dce2-3f6b-b2b8-895a3669e3ec&gt; /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

   0x1a355b000 -        0x1a4469fff com.apple.AppKit (6.9) &lt;0218f27e-98c0-3af4-809a-138a01479f4c&gt; /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

   0x1a6688000 -        0x1a66fbff7 com.apple.AE (944) &lt;fa1caf38-db5f-3098-ab0f-42f8cf2bc9f7&gt; /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE

   0x1a9b79000 -        0x1a9eacfff com.apple.HIToolbox (2.1.1) &lt;5f34bbf5-653a-31a5-b4b3-0a02c91ab488&gt; /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox

   0x19ff3a000 -        0x19ffc853b dyld (\*) &lt;6f2c2bb8-4bbc-3b64-b927-d3f3193b6295&gt; /usr/lib/dyld

   0x1a0291000 -        0x1a029dfff libsystem\_pthread.dylib (\*) &lt;b401cfb3-8dfe-32db-92b3-ba8af0f8ca6e&gt; /usr/lib/system/libsystem\_pthread.dylib

   0x1a0257000 -        0x1a0290fe7 libsystem\_kernel.dylib (\*) &lt;7acbd9bc-d056-310e-858d-81b116cf6d28&gt; /usr/lib/system/libsystem\_kernel.dylib

   0x1ae615000 -        0x1ae61ffff com.apple.InternationalSupport (1.0) &lt;5428aac7-72cd-3d6b-903f-b8dfb887c003&gt; /System/Library/PrivateFrameworks/InternationalSupport.framework/Versions/A/InternationalSupport

   0x1a4afb000 -        0x1a4ebefff com.apple.CFNetwork (1406.0.4) &lt;bf4e5300-6bc6-3feb-ab50-4266ac8fca01&gt; /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

   0x1a01ae000 -        0x1a023aff7 libc++.1.dylib (\*) &lt;79cab92f-5e03-31e7-b2bd-feafdfd2bbde&gt; /usr/lib/libc++.1.dylib

External Modification Summary:

Calls made by other processes targeting this process:

task\_for\_pid: 0

thread\_create: 0

thread\_set\_state: 0

Calls made by this process:

task\_for\_pid: 0

thread\_create: 0

thread\_set\_state: 0

Calls made by all processes on this machine:

task\_for\_pid: 0

thread\_create: 0

thread\_set\_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=1.0G resident=0K(0%) swapped_out_or_unallocated=1.0G(100%)

Writable regions: Total=1.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.2G(100%)

                            VIRTUAL   REGION 

REGION TYPE SIZE COUNT (non-coalesced)

=========== ======= =======

Accelerate framework 256K 2

Activity Tracing 256K 1

CG backing stores 768K 4

ColorSync 528K 24

CoreGraphics 32K 2

CoreUI image data 80K 1

Kernel Alloc Once 32K 1

MALLOC 244.3M 41

MALLOC guard page 192K 10

MALLOC_MEDIUM (reserved) 600.0M 5 reserved VM address space (unallocated)

MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)

SQLite page cache 128K 1

STACK GUARD 56.1M 6

Stack 10.6M 6

VM_ALLOCATE 176K 11

__AUTH 652K 168

__AUTH_CONST 12.3M 319

__CTF 824 1

__DATA 2876K 304

__DATA_CONST 15.1M 321

__DATA_DIRTY 715K 111

__FONT_DATA 2352 1

__LINKEDIT 800.7M 2

__OBJC_RO 66.2M 1

__OBJC_RW 2011K 1

__TEXT 233.1M 334

dyld private memory 272K 2

mapped file 179.7M 24

shared memory 848K 13

=========== ======= =======

TOTAL 2.6G 1718

TOTAL, minus reserved VM space 1.6G 1718


Full Report


{"app_name":"Microsoft Error Reporting","timestamp":"2023-03-28 13:07:40.00 -0600","app_version":"16.71","slice_uuid":"c95cdc09-f18f-3843-a183-9b2948a0f576","build_version":"16.71.23031200","platform":1,"bundleID":"com.microsoft.errorreporting","share_with_app_devs":1,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.3 (22E252)","roots_installed":0,"name":"Microsoft Error Reporting","incident_id":"DB554ED0-2729-43AA-ADBC-02A743B7394B"}

{

"uptime" : 14000,

"procRole" : "Foreground",

"version" : 2,

"userID" : 501,

"deployVersion" : 210,

"modelCode" : "MacBookPro18,3",

"coalitionID" : 2501,

"osVersion" : {

"train" : "macOS 13.3",

"build" : "22E252",

"releaseType" : "User"

},

"captureTime" : "2023-03-28 13:07:39.4343 -0600",

"incident" : "DB554ED0-2729-43AA-ADBC-02A743B7394B",

"pid" : 12929,

"translated" : false,

"cpuType" : "ARM-64",

"roots_installed" : 0,

"bug_type" : "309",

"procLaunch" : "2023-03-28 13:07:39.2296 -0600",

"procStartAbsTime" : 338724251245,

"procExitAbsTime" : 338729139496,

"procName" : "Microsoft Error Reporting",

"procPath" : "/Applications/Microsoft PowerPoint.app/Contents/SharedSupport/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting",

"bundleInfo" : {"CFBundleShortVersionString":"16.71","CFBundleVersion":"16.71.23031200","CFBundleIdentifier":"com.microsoft.errorreporting"},

"storeInfo" : {"deviceIdentifierForVendor":"AB563569-75E3-5C0E-BE75-95580C37D2E6","thirdParty":true},

"parentProc" : "launchd",

"parentPid" : 1,

"coalitionName" : "com.microsoft.errorreporting",

"crashReporterKey" : "17B4E044-FC7C-322F-7F43-D69EB3E25C03",

"throttleTimeout" : 2147483647,

"codeSigningID" : "com.microsoft.errorreporting",

"codeSigningTeamID" : "UBF8T346G9",

"codeSigningFlags" : 570503953,

"codeSigningValidationCategory" : 6,

"codeSigningTrustLevel" : 0,

"sip" : "enabled",

"vmRegionInfo" : "0 is not in any region. Bytes before following region: 4366565376\n REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 104448000-104574000 [ 1200K] r-x/r-x SM=COW ...ror Reporting",

"exception" : {"codes":"0x0000000000000001, 0x0000000000000000","rawCodes":[1,0],"type":"EXC_BAD_ACCESS","signal":"SIGSEGV","subtype":"KERN_INVALID_ADDRESS at 0x0000000000000000"},

"termination" : {"flags":0,"code":11,"namespace":"SIGNAL","indicator":"Segmentation fault: 11","byProc":"exc handler","byPid":12929},

"vmregioninfo" : "0 is not in any region. Bytes before following region: 4366565376\n REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n---> \n __TEXT 104448000-104574000 [ 1200K] r-x/r-x SM=COW ...ror Reporting",

"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},

"faultingThread" : 0,

"threads" : [{"triggered":true,"id":173108,"threadState":{"x":[{"value":0},{"value":0},{"value":8356},{"value":8529736128},{"value":105553157852096},{"value":47},{"value":105553157851808},{"value":105553134809345},{"value":8513330208,"symbolLocation":224,"symbol":"_main_thread"},{"value":17606058616614355046},{"value":2},{"value":4294967293},{"value":1099511627776},{"value":0},{"value":0},{"value":0},{"value":6982221504,"symbolLocation":0,"symbol":"_platform_strlen"},{"value":2},{"value":0},{"value":6100311432},{"value":0},{"value":0},{"value":105553157866112},{"value":105553166272368},{"value":0},{"value":6100311576},{"value":4367849256},{"value":4367917056},{"value":105553127784096}],"flavor":"ARM_THREAD_STATE64","lr":{"value":4367469480},"cpsr":{"value":1610616832},"fp":{"value":6100311344},"sp":{"value":6100311296},"esr":{"value":2449473542,"description":"(Data Abort) byte read Translation fault"},"pc":{"value":6982221508,"matchesCrashFrame":1},"far":{"value":0}},"queue":"com.apple.main-thread","frames":[{"imageOffset":3780,"symbol":"_platform_strlen","symbolLocation":4,"imageIndex":1},{"imageOffset":904104,"imageIndex":0},{"imageOffset":905276,"imageIndex":0},{"imageOffset":903668,"imageIndex":0},{"imageOffset":903568,"imageIndex":0},{"imageOffset":55640,"imageIndex":0},{"imageOffset":17408,"symbol":"_dispatch_client_callout","symbolLocation":20,"imageIndex":2},{"imageOffset":23616,"symbol":"_dispatch_once_callout","symbolLocation":32,"imageIndex":2},{"imageOffset":55472,"symbol":"SetupMerpAriaLogging","symbolLocation":104,"imageIndex":0},{"imageOffset":84232,"imageIndex":0},{"imageOffset":475732,"symbol":"__CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__","symbolLocation":148,"imageIndex":3},{"imageOffset":1113904,"symbol":"___CFXRegistrationPost_block_invoke","symbolLocation":88,"imageIndex":3},{"imageOffset":1113720,"symbol":"_CFXRegistrationPost","symbolLocation":440,"imageIndex":3},{"imageOffset":284032,"symbol":"_CFXNotificationPost","symbolLocation":704,"imageIndex":3},{"imageOffset":39396,"symbol":"-[NSNotificationCenter postNotificationName:object:userInfo:]","symbolLocation":88,"imageIndex":4},{"imageOffset":263020,"symbol":"-[NSApplication _postDidFinishNotification]","symbolLocation":284,"imageIndex":5},{"imageOffset":262428,"symbol":"-[NSApplication _sendFinishLaunchingNotification]","symbolLocation":172,"imageIndex":5},{"imageOffset":254392,"symbol":"-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]","symbolLocation":504,"imageIndex":5},{"imageOffset":253364,"symbol":"-[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:]","symbolLocation":492,"imageIndex":5},{"imageOffset":212052,"symbol":"-[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:]","symbolLocation":316,"imageIndex":4},{"imageOffset":211636,"symbol":"_NSAppleEventManagerGenericHandler","symbolLocation":80,"imageIndex":4},{"imageOffset":50456,"imageIndex":6},{"imageOffset":48708,"imageIndex":6},{"imageOffset":20248,"symbol":"aeProcessAppleEvent","symbolLocation":488,"imageIndex":6},{"imageOffset":265464,"symbol":"AEProcessAppleEvent","symbolLocation":68,"imageIndex":7},{"imageOffset":234076,"symbol":"_DPSNextEvent","symbolLocation":1408,"imageIndex":5},{"imageOffset":229620,"symbol":"-[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:]","symbolLocation":716,"imageIndex":5},{"imageOffset":181592,"symbol":"-[NSApplication run]","symbolLocation":464,"imageIndex":5},{"imageOffset":14760,"symbol":"NSApplicationMain","symbolLocation":880,"imageIndex":5},{"imageOffset":21944,"symbol":"main","symbolLocation":2456,"imageIndex":0},{"imageOffset":24360,"symbol":"start","symbolLocation":2236,"imageIndex":8}]},{"id":173112,"frames":[{"imageOffset":7564,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":9}]},{"id":173113,"frames":[{"imageOffset":7564,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":9}]},{"id":173118,"queue":"com.apple.NSURLSession-work","frames":[{"imageOffset":6460,"symbol":"access","symbolLocation":8,"imageIndex":10},{"imageOffset":167060,"symbol":"_NSFrameworkPathFromLibraryPath","symbolLocation":348,"imageIndex":4},{"imageOffset":166472,"symbol":"+[NSBundle bundleForClass:]","symbolLocation":208,"imageIndex":4},{"imageOffset":5564,"symbol":"__60+[NSLocale(InternationalSupportExtensions) _deviceLanguages]_block_invoke","symbolLocation":80,"imageIndex":11},{"imageOffset":17408,"symbol":"_dispatch_client_callout","symbolLocation":20,"imageIndex":2},{"imageOffset":23616,"symbol":"_dispatch_once_callout","symbolLocation":32,"imageIndex":2},{"imageOffset":5480,"symbol":"+[NSLocale(InternationalSupportExtensions) _deviceLanguages]","symbolLocation":80,"imageIndex":11},{"imageOffset":9660,"symbol":"+[NSLocale(InternationalSupportExtensions) minimizedLanguagesFromLanguages:]","symbolLocation":172,"imageIndex":11},{"imageOffset":11660,"symbol":"_CFNetworkCopyPreferredLanguageCode","symbolLocation":384,"imageIndex":12},{"imageOffset":1747592,"imageIndex":12},{"imageOffset":1746796,"imageIndex":12},{"imageOffset":88064,"imageIndex":12},{"imageOffset":87260,"imageIndex":12},{"imageOffset":86912,"imageIndex":12},{"imageOffset":85036,"imageIndex":12},{"imageOffset":730484,"imageIndex":12},{"imageOffset":10356,"symbol":"_dispatch_call_block_and_release","symbolLocation":32,"imageIndex":2},{"imageOffset":17408,"symbol":"_dispatch_client_callout","symbolLocation":20,"imageIndex":2},{"imageOffset":47752,"symbol":"_dispatch_lane_serial_drain","symbolLocation":668,"imageIndex":2},{"imageOffset":50732,"symbol":"_dispatch_lane_invoke","symbolLocation":436,"imageIndex":2},{"imageOffset":94788,"symbol":"_dispatch_workloop_worker_thread","symbolLocation":648,"imageIndex":2},{"imageOffset":12404,"symbol":"_pthread_wqthread","symbolLocation":288,"imageIndex":9},{"imageOffset":7572,"symbol":"start_wqthread","symbolLocation":8,"imageIndex":9}]},{"id":173129,"frames":[{"imageOffset":3752,"symbol":"semaphore_timedwait_trap","symbolLocation":8,"imageIndex":10},{"imageOffset":18968,"symbol":"_dispatch_sema4_timedwait","symbolLocation":64,"imageIndex":2},{"imageOffset":20504,"symbol":"_dispatch_semaphore_wait_slow","symbolLocation":76,"imageIndex":2},{"imageOffset":41552,"imageIndex":0},{"imageOffset":37208,"imageIndex":0},{"imageOffset":42168,"imageIndex":0},{"imageOffset":353852,"symbol":"__NSThread__start__","symbolLocation":716,"imageIndex":4},{"imageOffset":28584,"symbol":"_pthread_start","symbolLocation":148,"imageIndex":9},{"imageOffset":7584,"symbol":"thread_start","symbolLocation":8,"imageIndex":9}]},{"id":173133,"frames":[{"imageOffset":18192,"symbol":"__psynch_cvwait","symbolLocation":8,"imageIndex":10},{"imageOffset":30068,"symbol":"_pthread_cond_wait","symbolLocation":1232,"imageIndex":9},{"imageOffset":77700,"symbol":"std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l>>>)","symbolLocation":100,"imageIndex":13},{"imageOffset":684260,"imageIndex":0},{"imageOffset":792568,"imageIndex":0},{"imageOffset":793832,"imageIndex":0},{"imageOffset":28584,"symbol":"_pthread_start","symbolLocation":148,"imageIndex":9},{"imageOffset":7584,"symbol":"thread_start","symbolLocation":8,"imageIndex":9}]}],

"usedImages" : [

{

"source" : "P",

"arch" : "arm64",

"base" : 4366565376,

"CFBundleShortVersionString" : "16.71",

"CFBundleIdentifier" : "com.microsoft.errorreporting",

"size" : 1228800,

"uuid" : "c95cdc09-f18f-3843-a183-9b2948a0f576",

"path" : "\/Applications\/Microsoft PowerPoint.app\/Contents\/SharedSupport\/Microsoft Error Reporting.app\/Contents\/MacOS\/Microsoft Error Reporting",

"name" : "Microsoft Error Reporting",

"CFBundleVersion" : "16.71.23031200"

},

{

"source" : "P",

"arch" : "arm64e",

"base" : 6982217728,

"size" : 28660,

"uuid" : "756cd10d-62a0-3283-9e57-cbaa810c95ac",

"path" : "\/usr\/lib\/system\/libsystem\_platform.dylib",

"name" : "libsystem\_platform.dylib"

},

{

"source" : "P",

"arch" : "arm64e",

"base" : 6980255744,

"size" : 294912,

"uuid" : "8e87dc0e-a570-3933-b37d-5e05ad516206",

"path" : "\/usr\/lib\/system\/libdispatch.dylib",

"name" : "libdispatch.dylib"

},

{

"source" : "P",

"arch" : "arm64e",

"base" : 6982430720,

"CFBundleShortVersionString" : "6.9",

"CFBundleIdentifier" : "com.apple.CoreFoundation",

"size" : 5087232,

"uuid" : "b4fdaece-9727-3969-b014-27f7f24c8e01",

"path" : "\/System\/Library\/Frameworks\/CoreFoundation.framework\/Versions\/A\/CoreFoundation",

"name" : "CoreFoundation",

"CFBundleVersion" : "1971"

},

{

"source" : "P",

"arch" : "arm64e",

"base" : 6998786048,

"CFBundleShortVersionString" : "6.9",

"CFBundleIdentifier" : "com.apple.Foundation",

"size" : 10248192,

"uuid" : "b7d67e5a-dce2-3f6b-b2b8-895a3669e3ec",

"path" : "\/System\/Library\/Frameworks\/Foundation.framework\/Versions\/C\/Foundation",

"name" : "Foundation",

"CFBundleVersion" : "1971"

},

{

"source" : "P",

"arch" : "arm64e",

"base" : 7035269120,

"CFBundleShortVersionString" : "6.9",

"CFBundleIdentifier" : "com.apple.AppKit",

"size" : 15790080,

"uuid" : "0218f27e-98c0-3af4-809a-138a01479f4c",

"path" : "\/System\/Library\/Frameworks\/AppKit.framework\/Versions\/C\/AppKit",

"name" : "AppKit",

"CFBundleVersion" : "2299.50.120"

},

{

"source" : "P",

"arch" : "arm64e",

"base" : 7086833664,

"CFBundleShortVersionString" : "944",

"CFBundleIdentifier" : "com.apple.AE",

"size" : 475128,

"uuid" : "fa1caf38-db5f-3098-ab0f-42f8cf2bc9f7",

"path" : "\/System\/Library\/Frameworks\/CoreServices.framework\/Versions\/A\/Frameworks\/AE.framework\/Versions\/A\/AE",

"name" : "AE",

"CFBundleVersion" : "944"

},

{

"source" : "P",

"arch" : "arm64e",

"base" : 7142346752,

"CFBundleShortVersionString" : "2.1.1",

"CFBundleIdentifier" : "com.apple.HIToolbox",

"size" : 3358720,

"uuid" : "5f34bbf5-653a-31a5-b4b3-0a02c91ab488",

"path" : "\/System\/Library\/Frameworks\/Carbon.framework\/Versions\/A\/Frameworks\/HIToolbox.framework\/Versions\/A\/HIToolbox",

"name" : "HIToolbox"

},

{

"source" : "P",

"arch" : "arm64e",

"base" : 6978510848,

"size" : 582972,

"uuid" : "6f2c2bb8-4bbc-3b64-b927-d3f3193b6295",

"path" : "\/usr\/lib\/dyld",

"name" : "dyld"

},

{

"source" : "P",

"arch" : "arm64e",

"base" : 6982012928,

"size" : 53248,

"uuid" : "b401cfb3-8dfe-32db-92b3-ba8af0f8ca6e",

"path" : "\/usr\/lib\/system\/libsystem\_pthread.dylib",

"name" : "libsystem\_pthread.dylib"

},

{

"source" : "P",

"arch" : "arm64e",

"base" : 6981775360,

"size" : 237544,

"uuid" : "7acbd9bc-d056-310e-858d-81b116cf6d28",

"path" : "\/usr\/lib\/system\/libsystem\_kernel.dylib",

"name" : "libsystem\_kernel.dylib"

},

{

"source" : "P",

"arch" : "arm64e",

"base" : 7220580352,

"CFBundleShortVersionString" : "1.0",

"CFBundleIdentifier" : "com.apple.InternationalSupport",

"size" : 45056,

"uuid" : "5428aac7-72cd-3d6b-903f-b8dfb887c003",

"path" : "\/System\/Library\/PrivateFrameworks\/InternationalSupport.framework\/Versions\/A\/InternationalSupport",

"name" : "InternationalSupport",

"CFBundleVersion" : "74"

},

{

"source" : "P",

"arch" : "arm64e",

"base" : 7057944576,

"CFBundleShortVersionString" : "1406.0.4",

"CFBundleIdentifier" : "com.apple.CFNetwork",

"size" : 3948544,

"uuid" : "bf4e5300-6bc6-3feb-ab50-4266ac8fca01",

"path" : "\/System\/Library\/Frameworks\/CFNetwork.framework\/Versions\/A\/CFNetwork",

"name" : "CFNetwork",

"CFBundleVersion" : "1406.0.4"

},

{

"source" : "P",

"arch" : "arm64e",

"base" : 6981083136,

"size" : 577528,

"uuid" : "79cab92f-5e03-31e7-b2bd-feafdfd2bbde",

"path" : "\/usr\/lib\/libc++.1.dylib",

"name" : "libc++.1.dylib"

}

],

"sharedCache" : {

"base" : 6977847296,

"size" : 3539501056,

"uuid" : "581a6955-d455-3735-973b-5233bd5dd16e"

},

"vmSummary" : "ReadOnly portion of Libraries: Total=1.0G resident=0K(0%) swapped_out_or_unallocated=1.0G(100%)\nWritable regions: Total=1.2G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.2G(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nAccelerate framework 256K 2 \nActivity Tracing 256K 1 \nCG backing stores 768K 4 \nColorSync 528K 24 \nCoreGraphics 32K 2 \nCoreUI image data 80K 1 \nKernel Alloc Once 32K 1 \nMALLOC 244.3M 41 \nMALLOC guard page 192K 10 \nMALLOC_MEDIUM (reserved) 600.0M 5 reserved VM address space (unallocated)\nMALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)\nSQLite page cache 128K 1 \nSTACK GUARD 56.1M 6 \nStack 10.6M 6 \nVM_ALLOCATE 176K 11 \n__AUTH 652K 168 \n__AUTH_CONST 12.3M 319 \n__CTF 824 1 \n__DATA 2876K 304 \n__DATA_CONST 15.1M 321 \n__DATA_DIRTY 715K 111 \n__FONT_DATA 2352 1 \n__LINKEDIT 800.7M 2 \n__OBJC_RO 66.2M 1 \n__OBJC_RW 2011K 1 \n__T

Microsoft 365 y Office | PowerPoint | Para la casa | MacOS

Pregunta bloqueada. Esta pregunta se migró desde la Comunidad de Soporte técnico de Microsoft. Puede votar si es útil, pero no puede agregar comentarios o respuestas ni seguir la pregunta.

0 comentarios No hay comentarios
{count} votos

3 respuestas

Ordenar por: Muy útil
  1. Anónimas
    2023-03-29T03:18:24+00:00

    Hola Raul,  en términos generales este tipo error puede deberse a varias causas, como una versión desactualizada de macOS o de Office, un conflicto con algún complemento. Otro factor es la acumulación de temporales y caché de todo el sistema y sus aplicaciones abiertas, esto es muy común en usuarios Mac que nunca, nunca apagan su dispositivo, o simplemente lo suspendenden continuamente. Lo mejor que puede hacer es reinstalar desde 0 Office, pero primero que todo debe cerrar todos, absolutamente todos los aplicativos abiertos y desmarque la opción de Volver a abrir programas/ventanas al iniciar sesión de nuevo; después de esto siga estos pasos para desinstalar por completo Office, Desinstalar Office para Mac. Una vez desinstalado, re instale Office y activa el producto con su cuenta de correo de Office 365 o su respectiva clave de producto, cualquiera que sea su caso.

    0 comentarios No hay comentarios
  2. Anónimas
    2023-03-29T23:23:33+00:00

    Hola amigo, ya lo intente, pero no me funcionó. Si tienes alguna otra idea me serviría para seguir intentandolo.

    0 comentarios No hay comentarios
  3. Anónimas
    2023-03-30T03:31:31+00:00

    Vale, justo lo que me temía que sucediera. Bueno, teniendo en cuenta que se trata de un dispositivo M1, tipo casi prototipo, no hay muchas opciones porque básicamente es un procesador de dispositivos móviles y su arquitectura cambia a ARM y, como cambia esto, también lo debe hacer el desarrollo, en este caso de Office. Adaptar aplicaciones, en especial para Mac, no es sencillo y más cuando la compañía es poco colaborativa, lo mismo sucede con algunos aplicativos de diseño en este tipo de procesadores. Pero basta de verborrea, la solución me temo que no hay más de otra que hacer una instalación limpia del sistema opeartivo por completo y actualización de sus últimas versiones, luego de todo esto instalar Microsoft 365 desde el sitio web oficial.

    0 comentarios No hay comentarios