configuracion erronea

Question

no me deja ingresar al correo por un error

Answer 1

Esta respuesta se ha traducido automáticamente. Como resultado, puede haber errores gramaticales o expresiones extrañas.

Hola Andrés, 
Ha pasado un tiempo y escribo para ver cómo van las cosas con este tema. ¿Ha tenido la oportunidad de comprobar las respuestas proporcionadas? Cualquier actualización será apreciada.

Saludos

Trébol-L – MSFT | Especialista en soporte técnico de la comunidad de Microsoft.

Answer 2

Hi Andres,

Welcome to the Microsoft Community.

Thank you very much for your feedback. I have carefully read the information and problem description you provided.

It looks like the error mentions an incorrect configuration, here are a few steps you can take:

1. Check your email settings – If you're using an email client (Outlook), double-check the server settings, username, and password.
2. Clear cache and cookies – If you're accessing your email through a browser, try clearing cache and cookies to remove any stored errors.
3. Try a different device or browser – Sometimes, switching to another device or browser can bypass the issue.
4. Check for account security issues – Make sure your account isn’t locked or restricted due to security concerns (such as multiple failed login attempts).
5. Reset your password – If you're unsure, a password reset might help, especially if the error is related to authentication.

If you can provide more details-like the screenshot of the error message or which version you're using-I can give more accurate advice! Let me know how it goes.

Best regards,

Clover-L – MSFT | Microsoft Community Support Specialist