Cada vez que intento iniciar sesión en alguna cuenta de microsoft recibo el error "Please retry with a different device or other authentication method to sign in. For more details, please see this link", que hago?

Question

Cada vez que intento iniciar sesión en alguna cuenta de microsoft recibo el error "Please retry with a different device or other authentication method to sign in. For more details, please see this link"

ya intenté todo literal, utilicé el asistente de ayuda, segui todos los pasos sobre el tema red wifi, datos moviles, bloqueo de numeros desconocidos, dispositivos etc. incluso intente instalar la app de microsoft autenticacion y tampoco alli puedo agregar la cuenta, me dice el mismo error.

Answer 1

Hi, thank you for reaching out. I’m happy to help.

I understand that you are receiving the message 'Please retry with a different device or other authentication method to sign in' when trying to log in. This usually appears due to unusual activity, a high volume of requests, or similar issues.

First, I suggest that you reset your password and try again: https://account.live.com/ResetPassword.aspx

If the issue persists, make sure you’re using a device and location you’ve previously used to sign in. Try using a different verification method, such as an alternate email instead of SMS (or vice versa). Avoid making repeated attempts. In some cases, waiting 24 hours may help resolve the issue.

Reference: See the 'Try another verification method' section:

https://support.microsoft.com/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48