como recuperar mi cuenta de hotmail

Question

Hace un mes viaje al exterior, alli fue donde mi correo en el celular se bloqueo, bloqueando asi mis otros dispositivos donde tenia abierta la cuenta, es una cuenta que tiene mas de 25 años y me gustaria volver a activarla

Answer 1

Hi, thank you for reaching out. I’m happy to help.

Your account has likely been blocked due to unverified location. This is typically a security measure to protect your information.

When your account is blocked, Microsoft provides instructions on how to unblock it:

https://support.microsoft.com/office/unblock-my-outlook-com-account-f4ad2701-d166-4d8b-8a6a-9af2a1f8a4c4

If unsuccessful, you will need to fill out this account recovery form to regain access to your account: https://account.live.com/acsr

Microsoft takes account security seriously, so the recovery process is fully automated to prevent unauthorized access. Complete the form using a device and location you've used before, and make sure to provide an accessible email address.

Microsoft typically reviews recovery requests within 24 hours. If your request is successful, they’ll send instructions to help you recover your account.

Help with the Microsoft account recovery form: https://support.microsoft.com/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

You can submit the form up to twice within a 24-hour period, so feel free to include any new details you remember each time until you recover your account.